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Yesterday I added a new account to my reseller account for a website we're designing (I did the signup procedure personally for my customer).
After creating the account I manually credited the account for 1 year worth of hosting, since designing the website includes 1 year free hosting. So far, so good. Then I wanted to switch the account to a 6 month payment interval since the monthly price is fairly low. When I did that, 4 months and 30 days worth of credit I just gave were deducted.
Any idea why this happened? The deducted credit has to do with the fact that accounts are paid in advance, but why do I end up with 6 months and 1 day credit left? It looks rather silly in the billing statements
After creating the account I manually credited the account for 1 year worth of hosting, since designing the website includes 1 year free hosting. So far, so good. Then I wanted to switch the account to a 6 month payment interval since the monthly price is fairly low. When I did that, 4 months and 30 days worth of credit I just gave were deducted.
Any idea why this happened? The deducted credit has to do with the fact that accounts are paid in advance, but why do I end up with 6 months and 1 day credit left? It looks rather silly in the billing statements