Psoft Maintenance

SteveA1

Guppy
Regarding the notice that we have just received about control panel maintenance:
http://support.jodohost.com/showthread.php?t=8410

Could I just suggest that you chaps have staff monitoring and checking this throughout?

Psoft did a similar job yesterday at one of our other hosts. Unfortunately, they deleted the dns, and hundreds of customers/websites were down for hours. It was a real mess.

The host eventually worked out what had happened and rebuilt the nameservers/etc themselves.

It's probably a great idea to have someone checking sites every 10 mins or so, and being ready to recover this sort of stuff.

Needless to say, Psoft are not too populer over there at present.

It's just a heads up I guess.

Thanks.
 
Thanks for letting us know. I'm a bit aware of what has happened. We sure backup everything of ours there before letting them work on it.
 
We have monitors that check sites every 1 minute, and also when this is happening I will be right next to the server.
 
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