question about new packages?

Y

yorri

Perch
It was explained that when the changes to the packages occured that the old packages would be supported until January 11th or some other date in January.

Unfortunately I think the only discussion was regarding bandwidth since that had the greatest impact on people. What I would like to know is that the old package supported 5 domains and the new one supports 3. I am currently using 3 domains but need to create one more domain for testing purposes for a client. I only need it temporarily and the January deadline is more than sufficient for my needs. I think I will be using it for 2 months.

Since the old package supported 5 domains, will I be charged the extra $2 for the 2 month period I need this for?

If I will not be charged, do I need to do anything special like request that the charge be charged back to me (I assume that when I add the new domain I will be charged automatically by Hshpere).
 
Yash said:
You can use 5 domains till Jan 11, 2004
You'll have to request those charges to be reversed
Click to expand...

That is what I thought...just wanted to clarify.

Thanks Yash...

Oh yeah, would also like to thank you for the latest decision about not reducing the bandwidth for existing customers on the Value account. I hope you can find a balance so that your packages are not changing on a monthly basis (unless you are adding features and services...we would never complain about getting free stuff ;)

I realize that my account alone is not keeping your business afloat but as long as things run as they have since the datacenter shift (along with your amazing service), you will have a loyal customer and hopefully get more referals from me through any clients that I develop for.
 
You must log in or register to reply here.
Back
Top