Reminder: Holiday staffing in effect

Stephen

US Operations
Staff member
This is just a reminder that we are requesting only urgent matters on Live Chat for the next 5 days as we are mapping every issue by the critical nature of it while having most staff gone to visit family.

We are checking tickets often and prioritizing by the nature of the ticket for this time period and support times may be longer than normal for non urgent queries.
 
Just to bump this one up, it is Holi now and we have a good portion of staff gone to visit familes, and holiday staffing is in effect now. we will be back to full staffing in about 3 days.
 
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