ResellerSupport

[tomfloate]

Hi, I have tried to log 2 callstoday through the cerberus area but none have been logged into my tracker and I havent had any conifrmations that you have received them,.


I have resent them to ResellerSupport @ jodohost.com but again no confirmations that you have received them etc?

 

[Bunchadogs]

I've also tried to post a ticket, but it's not showing up.

 

[Pratik]

There are some issues with the Ticketsystem and we are working on it. Should be up soon.

 

[tomfloate]

Will I have to resubmit my issues or are they getting logged?

 

[tanmaya]

This should be resolved now. It was related to the dspam1 problem.

 

[Sriram]

Hi Tanmaya,

Tried opening tickets today and same problem.
I got the confirmation emails though but even after 2 hours of logging the call, i'm unable to see it in ticket history.

I tried logging off, clearing cookies and temp files and later logging in. Still no luck.

Tried using diff browser.. but no luck

Regards,
Sriram

 

[Manish]

We got 2 tickets from your side. We replied both of them.

As per ticket system issue, Please send a mail on resellersupport\@/jodohost.com (Withour "\" and "/") with reseller account user name and password. We will check it.