Scheduled Maintenance Announcement - Hsphere Control Panel Upgrades - Saturday 11:30AM CDT (UTC-5)

Stephen

US Operations
Staff member
In an effort to bring more services and features to our clients, we will be performing a major control panel upgrade starting 11:30 AM CDT (UTC-5) on Saturday, September 15th, 2012. Here the control panel will be upgraded to Hsphere 3.6.0

New features that will be made available are:

1. PHP 5.3 Support (Default version on new servers. User selectable on existing.)
2. Mysql 5.1.63
3. Windows 2008R2 with IIS 7.5 (on new Windows web servers only)
4. Allowing "0" (zero) priority for MX records
5. X-PHP-Script header will be added e-mails sent through forms/scripts.
6. SSL Generation defaults to 2048-bits key length, allowing SSL Certificate management without support aide in most cases.

Please note, MySQL DBs will remain on version 5.1.49 for now and we will be upgrading DB servers for MySQL 5.1.63 one by one. There will be a separate announcement made for this, along with the possible schedule.


Upgrade process -

Hsphere upgrade of entire cluster will be done in phases.
Expected time to completion - 48 hours.


The first phase being the control panel server itself, this will involve the control panel services being completely down for about 3-4 hours.
Control panel will again be intermittently down at various times during the rest of upgrade process.

Linux web, and mail services will be updated next.
Estimated Webservice downtime is 30-60 minutes per Linux webserver.
Estimated mail services downtime is 30-60 minutes per mail server.
We shall post it on the fourms about the servers that are going to be upgrade in line.


The next phase will be server upgrades of windows servers and MS-SQL Servers.

We will strive to keep all outages to as minimal as possible, but up to 3 hours time is to be expected during the permissions changes. It may be some slightly longer than this but we will provide updates as frequently as possible on our support forums for each server as we upgrade. We do not anticipate web services offline for the entire 3 hour period above, but plan to have maintenance on each server this period of time. At least one reboot will be required for each.

All the overview updates for this process will be made available on this support forum thread:
http://support.jodohost.com/threads/cluster2-hsphere-upgrades-control-panel-updates-master-update-status-sat-11am-cdt.23882/

[Note - Do read above thread for complete details of this upgrade]

Before this upgrade commences, we will be updating all our Windows and Linux servers to the latest OS patches.
You can find the details for reboots and maintenance on the below support forum threads:
For Linux Servers - http://support.jodohost.com/threads/cluster2-linux-server-updates-and-hsphere-upgrade-details.23881/
For Windows Servers - http://support.jodohost.com/threads/cluster2-windows-server-updates-and-hsphere-upgrade-details.23880/

Our goal in this upgrade is to bring as many new features as possible, but in a manner with the least impact on your site and business ventures.

Regards,
Customer support
 
We are extending the windows for only a few servers reboots to monday night between 10:30PM CDT and 4:00AM. These will be CL2-CP, CL2-WIn14/15/16/17 servers.
Other servers are completed as of tonight.
 
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