Good Oyster
Perch
I know the HSphere ColdFusion DSN creation was buggy, so we have to have tech support do it for us.
Can you give me an idea of what information is needed when I need to request a ColdFusion DSN connection for one of my clients?
By sending in a ticket, do you already know what my account is? Do I just give the DSN I have created through, say, the MySQL wizard? What about for Access DBs, MSSQL, etc.?
If I know exactly what I need to ask the tech to do, and provide the proper info, I would think things could be accomplished more efficiently!
-Gary
Can you give me an idea of what information is needed when I need to request a ColdFusion DSN connection for one of my clients?
By sending in a ticket, do you already know what my account is? Do I just give the DSN I have created through, say, the MySQL wizard? What about for Access DBs, MSSQL, etc.?
If I know exactly what I need to ask the tech to do, and provide the proper info, I would think things could be accomplished more efficiently!
-Gary