Support?

[Shifty2k4]

Whats up with support lately. I tried to submit 2 tickets no luck they never even show up in my ticket list, or no email confimation, I emailed support with no answer, I talked to live support and the person just stopped responding. I need to have asp.net 2.0 enabled on a domain.

 

[Stephen]

Are you using firefox by any chance(live support stopped answering item)
http://support.jodohost.com/general...efox-1-5-2-0-live-chat.html?highlight=firefox

Submitting a ticket, if you have changed your email in the hsphere db it may be mismatched and not working properly due to this.

 

[Shifty2k4]

No i dont use Firefox. How can I fix the ticket issue? I dont see my tickets in open or closed tickets.
Oh and that still does not explain no one answering my email either. I've never had a problem in the past with support, but this has been a nightmare.

 

[Stephen]

ASP.NET 2 enabling is a very easy thing for us to do, it surely would not be ignored or passed off

can you PM me where you are emailing to? You can also always use helpline .at. jodohost.com and it will come to all managers.

 

[Shifty2k4]

Ok thanks for the info.

 

[Stephen]

Replied with proper information, you will be "in business" shortly