Surviving Digg and Slashdot

L

liming

Perch
Not that I (or any of my clients) have any plans on getting on there, but I'm wondering if any resellers have set certain hard limits to make sure a digg or slashdot effect doesn't cost you or your clients an excessive amount of money?

I know that most of the limits are soft limits and they aren't hard unless you set it as such, so I wonder if other resellers set hard limits as well?
 
We have had 3 hosted sites get dugg, only one was really a huge issue, and it was more of a sheer bandwidth used issue than a server issue, and a major logging error on psoft's part.
 
I have no idea what you mean, but would you care to explain as I'm interested in what you mean?

Cheers.
 
Thanks for the info Stephen.

OJM, I'm under the impression that most of the limits are "soft limits." Meaning that when we set up accounts, even thought we specify say 10 GB of traffic, if our clients exceeds that, hsphere will allow them to them to exceed that and bill them accordingly.

So to prevent surprise-billing, we should set hard-limits via the resources option. However there?s a pro & con with setting hard limits because to my understanding, if a hard limit is set, then the site will be suspended if it?s reached.

And if there is no hard limit, my concern is that a client extraordinarily exceeds their limit--meaning I exceed my limit at Jodo--but then my client refuses to pay the bill and I?m stuck footing the bill.


(All my clients now are really good and wouldn?t do that of course, but I?m just planning out precautions.)
 
With regards to bandwidth, if you generate up a huge bandwidth bill on plan rates, let our sales team know. We'll be more than happy to negotiate a cheaper bw rate for you (closer to what it actually costs us) for your current and future bandwidth charges...

We have a pricing model that we've worked out for high-bandwidth consuming websites/customers/resellers
 
Thanks for the info SubSpace.

Wow, that's good to know Yash :) It'll definltey help me be a little less paranoid!
 
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