Take a look at this ticket

aliweb

aliweb

Perch
Please take a look at ticket no. ORW-12224-610.

I sent it more than 24 hours ago and it's urgent. Thanks.
 
Two things about time,this is one that I moved out of spam filter(about 1-15 hours ago), and 2nd thing is that it needs to go to be billing Dept :)
We forwarded it over there.
 
Ok I just want to know whether my card has been charged or not. Because I tried twice and I am afraid that it has been charged twice so this is what I want to know.
 
The processor says it was not successful, I saw a little detail of the content and I think I know what is happening, you are seeing the charges, but they are not real charges they are what is known as "AUTH" it is a precheck to see that the amount is available. I am not sure at this time why it is not working. Billing Department has a ticket in, it had 4 possible causes for why it did not work, that doesn't help us narrow it down much.
 
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