The whole IP Thing

M

Magikroom

Perch
Right, I'm stuck...I can't get into my admin Control Panel to get into my user accounts to see what IP's they now have. I've used 3 different registrar's for domains and none of them give me the option to input IP's (the actual numbers), all I can do is put in ns1.domainname, ns2.domainname...I tried live support, but it was not helpfull...what do I do?..all my sites are down, all e-mail is off?

www.rentahost.co.uk
 
Hi

We have helped a number of resellers with this issue over live chat.. I suggest you come over to live chat again and we'll assist you with the change..

We had informed our resellers well in advance about this change, with multiple emails and phone calls.

To access your admin CP, you'd need to reset its URL. Go to Change URL in your reseller account and change it to default.. You can log in then.

To see how to change nameserver IPs, visit www.jodohost.com/resellerflash.asp
 
Trouble is, my domain name registrar, only allows me to chanhe the name servers and not change the actual IP's...I've contacted them and they say they have contact nominet to do this...does this sound right?
 
An alternative method of looking up your new nameserver IPs (without the control panel):

nslookup ns1.rentahost.co.uk. ns1.jodoshared.com
nslookup ns2.rentahost.co.uk. ns1.jodoshared.com
 
Also.. if you are unable to create nameservers with your registrar.. you can point your service domain to ns and ns2.m****here.biz

That way, the A records for your NS services would be served by us... But if you have already created the A records with your registrar, their A records would override ours.

If your domain registrar can't do anything, delete your nameservers from the CP and give them new names.. Give these new nameservers to your customers...
 
i know some registrars.. look like they dont allow changes but if with ukreg or simular, see if you have to change/add nameservers/child name servesr

vioa nameserver[space] new IP

that sometimes will give a que to change the ame server to the new IP.
 
Magikroom said:
Trouble is, my domain name registrar, only allows me to chanhe the name servers and not change the actual IP's...I've contacted them and they say they have contact nominet to do this...does this sound right?
Click to expand...

If your registrar does not allow you to change the ip addresses, check out http://GoDaddy.com

We had a similar problem and what we did was ...

1. created another domain
2. then created 2 subdomains, ns1 and ns2
3. then set the new IP addresses to those 2 subdomains
4. then set the A record for ns1 and ns2
5. << went for coffee >>
6. 30 min later, the nameservers were picked up and were showing in dnsstuff.com
7. changed all of our domain names to the new nameserver addresses
8. 6 - 12 hrs later, we had it working

This is what we did, but please speak w/ Stephen before you follow my steps because after you change this, you have to go and set the nameservers for the service domain to the new ones you created in order to pick up cp.<yourdomain>.com and other services such as mail, sqlserver, oracle, mysql to be picked up properly.
 
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