Tip to resellers, keep current on those server aliases

[skypanther]

Resellers, don't be like me. Keep up to date on adding the new server aliases in your control panel.

I was in quite a panic yesterday when trying to set up a new client. I created the account but then couldn't access the temporary URL to test the setup. As their old host was shutting them off, I was under the gun to get the system up and running.

Thanks to the overworked Jodo staff that helped me out. My apologies to hitting you with a panicked request when you're shorthanded and which turned out to be my own dumb fault.

It would be really great if Hsphere didn't put accounts onto servers for which you don't have aliases. But, signups go onto the newest servers. If you haven't added the aliases, oh well, too bad. hwell:

Tim

 

[Stephen]

Just as a note we did send out an email about this to all customers, it was a holiday announcement and new server announcement combined with a fiber installation update.

 

[skypanther]

Indeed, I got the announcement. But, as usual, I put off adding the server alias "until I had time." I'll be better about doing it right away from now on!

Tim