Trial period? Account suspended after 5 days?

area51

Guppy
I just signed up for a new account a few days ago. I haven't even transfered by DNS settings, already my account has been suspended and I am being billed $8.79. I haven't even had a chance to test my website. What happened to the free trial period?
 
Are you sure a few days ago? It suspends after 7 days

The extra $2 is for the trial period. The system is designed in such away that we can't stop it from charging you. Just reactivate your account and pay only $6.95. We'll waive the remaining
 
Re: Trial period? Account suspended after 5 days? - WHat is going on?

Yash said:
Are you sure a few days ago? It suspends after 7 days

The extra $2 is for the trial period. The system is designed in such away that we can't stop it from charging you. Just reactivate your account and pay only $6.95. We'll waive the remaining

I haven't even finished registering and I have just recieved a balanced for $15.74

What is going on?
 
Re: Trial period? Account suspended after 5 days? - WHat is going on?

We have efficient billing staff. Any error in our automated billing system is corrected after manual review to customers satisfaction.

If you want to continue with trial account just pay $ 6.96 (value windows) and open a ticket at [email protected]. Billing will correct the error.
 
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