Unable to FTP to the server

Discussion in 'Plesk Shared Hosting' started by allwebsols, May 15, 2017.

  1. allwebsols

    allwebsols Guppy

    Hi,
    I am unable to use FTP to transfer files to the server. I keep getting a "Critical File Transfer Error" while trying to use FileZilla for file transfer to domain do.main removed for safety.
    Please check.
    Thanks
    Last edited by a moderator: May 16, 2017
  2. Shubham

    Shubham Windows Team Staff Member

    Kindly check it now. It should be fine.
    If you still face any issue. Please send us a support ticket with FTP details
  3. allwebsols

    allwebsols Guppy

    Its still not working.
    I get the following error.
    -------------------
    Response: 250 CWD command successful.
    Command: TYPE I
    Response: 200 Type set to I.
    Command: PASV
    Response: 227 Entering Passive Mode (173,0,138,138,194,154).
    Command: STOR LICENSE.txt
    Response: 550 Access is denied.
    Error: Critical file transfer error
    Status: Starting upload of E:\Websites\siteANONYMIZED-20170514-162213\README.txt
    Last edited by a moderator: May 16, 2017
  4. Shubham

    Shubham Windows Team Staff Member

    Please send me your FTP login details in a ticket. So we can check it from our end

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