Upgrading regular account to reseller?

B

brianr

Guppy
Is it possible to upgrade a regular hosting account to reseller and not loose anything? Sounds simple enough, but I guess it would be a function of H-Sphere, and if regular hosting accounts and reseller accounts are on the same server?

Thanks in advance!
 
In H-Sphere Server Cluster, End user accounts between resellers can be transferred without any problem. Your account is setup in JodoHost Reseller Account - Jodoshared. To transfer your end-user account from Jodoshared account, you should have your Reseller Account setup first. After you set it up, ask support to transfer it to your reseller account.
 
Just to let you know. I just went through this with no issues

thanks Jodohost, and thanks to Tanmaya for the support!
 
Thanks for the reassurance, shifty... If they say they can do it, I believe it. I thought I had searched for this type of post before I asked the same question over. Turns out there were a couple of other posts that confirm that others had gone through this, too, with no problems. Thanks again!
 
Ok, guys - the bullet is in the gun and I'm ready to shoot! Atul, you said to create my reseller account, and then ask to have my regular account transferred to it. So, just to make sure, I am supposed to create a new reseller account as if I was a new customer, then submit a ticket to have you guys move stuff. Will any of my current DNS entries for existing sites need to be changed for those sites to continue to work?
 
You must log in or register to reply here.
Back
Top