VPS Help

O

OJM

Perch
Hi,

I wonder if someone could help me please?

I'm trying to set up a VPS account through my reseller account (have created the plan etc), but I think I might have gone wrong somewhere. I've signed up for the plan I created, but wasn't sure what to put in the host name field, so I put in a domain name that I own. However, once signed up and my VPS account has been initialised, it says the following under 'VPS DNS Zone';

"The DNS zone ***.co.uk was not created during signup as per your request. You can add the DNS zone here by clicking the add icon."

When I click the add icon, I get the following error;

"Zone ***.co.uk has been taken."

Is this because I have already used this domain against one of my Windows accounts?

If so, how would I sort this problem out, and what will I need to put as the host name? If not, how do I connect to my VPS? (I'm new to VPS, and thought I'd have a go).

Cheers!

Oli
 
OJM said:
Hi,
When I click the add icon, I get the following error;

"Zone ***.co.uk has been taken."

Is this because I have already used this domain against one of my Windows accounts?
Click to expand...
Yes, There could be only one entry for a domain in Hsphere Database, it wouldn't allow duplication.

If so, how would I sort this problem out, and what will I need to put as the host name? If not, how do I connect to my VPS?
Click to expand...
You have to SSH the IP of your VPS and login with username as "root" and password.
 
Ok thanks. How would I remove that entry and add another domain name?

Also, regarding the SSH, what program would you recommend?
 
Thanks. I've opened a ticket to clear the domain.

I'll have to look into PuTTY tonight.

Thanks again!
 
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