equanimity
Perch
Yesterday, my customer who has 160 mailboxes and need webmail to work because the employes are travelling, coudn't work because several changes was done from jodohost:
1.- IP Squirremail has changed. My customer has domain.com/web mail point to squirremail, but you changed the ip without notice this to resellers and I coudn't notice this to my customers. Result: squirremail didn't work for my customer
2.- Squirremail now ask for the IP. is it new? You must think like a customer not as technicall people. The customers of webmail not always are technicall people and the most of this users don't know what is an IP address. This is not a good implementation. The users need a link to go to his webmail an not anything else.
3.- I detected a bug in horde sending xml files attached. The solution was to use squirremail. Now , my customer can not use squirremail, because I can not notice to 160 users about his IP address. Result: I can not use squirremail, I can not use Horde, and DWmail is workin only with Confirm security code and I thought this was in "Beta"
I hope you find a solution for that. All hosting providers give a webmail solutions directly from a URL like domain.com/webmail or something like that. The first page in mail.domain.com is not very professional , but well, the customers can use it, but never, never, you can justify the actual interface to squirremail.
1.- IP Squirremail has changed. My customer has domain.com/web mail point to squirremail, but you changed the ip without notice this to resellers and I coudn't notice this to my customers. Result: squirremail didn't work for my customer
2.- Squirremail now ask for the IP. is it new? You must think like a customer not as technicall people. The customers of webmail not always are technicall people and the most of this users don't know what is an IP address. This is not a good implementation. The users need a link to go to his webmail an not anything else.
3.- I detected a bug in horde sending xml files attached. The solution was to use squirremail. Now , my customer can not use squirremail, because I can not notice to 160 users about his IP address. Result: I can not use squirremail, I can not use Horde, and DWmail is workin only with Confirm security code and I thought this was in "Beta"
I hope you find a solution for that. All hosting providers give a webmail solutions directly from a URL like domain.com/webmail or something like that. The first page in mail.domain.com is not very professional , but well, the customers can use it, but never, never, you can justify the actual interface to squirremail.