Win27 Responding slow

We had to reboot win27 and not coming up after reboot.
We are having a tech enroute to the data center now.
 
I am not in Miami right now, and our tech was at a restaurant about to eat dinner when this happened and is having to fight the traffic back into the datacenter. It will still be about 15 minutes before he reaches.
 
Our USB keyboard is not working to input commands and we are getting a PS/2 keyboard on it now, we've been delayed by this not working.
 
The server is now UP.

We've been using USB KVMs for a long time and never had the issue of it not working in windows but working in BIOS and everywhere else. But it happened today, at the worst time possible as always when something like this happens.
 
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