I am not in Miami right now, and our tech was at a restaurant about to eat dinner when this happened and is having to fight the traffic back into the datacenter. It will still be about 15 minutes before he reaches.
We've been using USB KVMs for a long time and never had the issue of it not working in windows but working in BIOS and everywhere else. But it happened today, at the worst time possible as always when something like this happens.