WinCF Timeouts

[manopb]

Hi,
Concerning timeout problems on wincf during the late night/early morning hours (US CENTRAL TIME). What is the status of cause and solution to this problem? Below is a graph expressing the problem.

The Page Delay is the delay, in seconds, before the web server starts responding to a browser hit.
Down Time (vertical red bars) indicates when the server was unresponsive or returned an error.

This is from a 3rd party service monitoring all my sites, in 15 minute intervals, on wincf and all show the same result. I am in a very different geographic location than this service and I also experience problems at the same times.

Thanks

 

[Stephen]

The problem here was with the backup process, I believe I have resolved that here today.

15 minute intervals can be good, but at not always the most accurate, I have not noticed or seen any internal (1 min) outages for more than 2 minutes.

 

[[email protected]]

I have the same problem, not directly from accessing CF pages but on uploading to WinCF server, wich gives TimeOut?s after 20 seconds aborting the transfer. This started 2 days ago and remains till up now.
Cp.

Hi,
Concerning timeout problems on wincf during the late night/early morning hours (US CENTRAL TIME). What is the status of cause and solution to this problem? Below is a graph expressing the problem.


Thanks

 

[Stephen]

I attempted an FTP with no problems, it was not huge but lasted about 1 minute total. I did not get disconnected. I am however restarting IIS now to see if this will solve your problem, if it does not, do you have a FTP server setup on your domain/IP, or just using the default FTP?

 

[[email protected]]

I attempted an FTP with no problems, it was not huge but lasted about 1 minute total. I did not get disconnected. I am however restarting IIS now to see if this will solve your problem, if it does not, do you have a FTP server setup on your domain/IP, or just using the default FTP?

I have an FTP server setup on my domain/IP. The problem remains after your post. But as I explained before to the helpdesk, if I upload to Win10 the speed is good without problems at all. My location is Portugal-Lisbon and there is nothing to do with my ISP. Cp.

 

[Stephen]

Ok, I tested to the main ftp server setup, I am going to see if I can find your ticket and get the domain you are having problems with, feel free to PM me with that if you are still on.

 

[[email protected]]

Ok, I tested to the main ftp server setup, I am going to see if I can find your ticket and get the domain you are having problems with, feel free to PM me with that if you are still on.

The ticket is [JH #HPX-74331-410]: Problems in sending emails and ftp?s timeouts

Thank you,

Cp

 

[Stephen]

Carlos, I see the ticket, and I actually see you connected to the ftp server now, it says for 23 minutes and 43 seconds.

 

[[email protected]]

Carlos, I see the ticket, and I actually see you connected to the ftp server now, it says for 23 minutes and 43 seconds.

Yes I?m connected and I tried now once more to upload one file and after 20s the transfer was aborted:

Entering Passive Mode (204,14,107,243,4,232).
Opening data connection IP: 204.14.107.243 PORT: 1256.
STOR INSTALADO VPS - mysql-standard-4.0.25-pc-linux-gnu-i686.tar.gz
125 Data connection already open; Transfer starting.
Connection closed. Timeout (20s).
Connection closed. Timeout (20s).
226 Transfer complete.
NOOP
200 NOOP command successful.

 

[Stephen]

I just replied via PM for permissions to test your account directly. We will need to handle this on ticket from here on out.

 

[[email protected]]

I just replied via PM for permissions to test your account directly. We will need to handle this on ticket from here on out.

Requested data was sent by email with the ticket number.

Thank you,

Cp.