Recent content by bgriffin

How long will MSSQL3 be down for?

Yash / Maheep, Thanks for looking in to it. I'm sure we'll be able to find a way to move them. Bruce

The ticket number is 46651 in case you were wondering and I could post the online support conversation if you like.

Move MSSQL Database Between Accounts I need to move a MSSQL database that I have in one of my Jodohost accounts across to another one of my Jodohost accounts. I have tried opening a ticket and also speaking to the online support but they do not seem to be able solve my problem. This is...

Yash, It has now been over 5 and a half hours since I opened my ticket still with no response. Bruce

Yash, Do you have any idea of how long it is currently taking you to respond to tickets? Bruce

Okay, I found it: Settings > Signup Guard > Select moderate everything

Yash, I opened a ticket (46194) 3 hours ago for this but have not received any response yet. Bruce

Sorry I am not yet familiar with the reseller control panel. I am looking at the settings section of the administrative account but I can not see moderation as any of the options? Am I in the wrong control panel?

I have just set up a new plan that is without billing. Can you tell me how I ensure that new accounts created for this plan are set for me to moderate and authorise prior to the user being allowed to use them. Many thanks, Bruce Griffin

I have a domain name which is currently hosted under my shared hosting account which I would like to move to my reseller account. However when I create an account in my reseller control panel by entering the domain name for that domain it says that it is already being used. Is there...

All, As the communication from Jodohost seems to be very poor again. I thought I would post to let you know that they are experiencing another attack, hence the reoccuring problems with emails. As others have voiced, it would be nice if Jodohost would keep their customers informed. Bruce

Yash, Please can you provide an update on the email issue. I need to get in contact with my clients this morning to let them know what is happening. Bruce

I am also currently experiencing email problems. I cannot send emails out and also email forwarding on my accounts to email addresses is not working. I have opened up a ticket (40236) but I have heard nothing from anyone. Perhaps if we both keep at them they might do something about it...

https://cp.jodoshared.com:8443/ is coming up page cannot be displayed. Looks like a successful update yesterday ;)