Recent content by InkaWeb

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    Problem with changing mail password #56648

    As I said: The message: bad old password Please fix!
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    Problem with changing mail password #56648

    Hi, My customers are complaining that they cannot change their password using the form provided by HSPHERE: http://64.156.220.224/psoft/servlet/psoft.hsphere.CP?action=change_mbox_password The format of the old password is the problem. It always report any entry as invalid : ...
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    User is being created

    Disabling CF fixed the problem. Thanks
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    User is being created

    I deleted the account and tried to re create the account but I am still receiving the error. Please check the ticket #28486 You created an Unix account. I try to create a Windows account that is trial. Maybe one or both of those differences are creating the problem P.S. Note the text...
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    User is being created

    Hi I am unable to create a new trial hosting account with a specific domain. First time I tried it gave me an error, and sucesive attempts give me the message: Error user is being created I opened a ticket but the supporter is totally lost I think. This is not the first time that the...
  6. I

    No webmail with JodoHost

    It is working now. Thanks Could you please tell us what was the exact problem?
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    Complaint

    If that is the case, waiting until August will solve the problem automatically, or I am wrong?
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    No webmail with JodoHost

    It seems that he could not solve the problem. It's incredible that you cannot fix this issue after four days. Also, two days after the problem, "support" answered this: In fact, all my customers' domains face the problem, not only the above mentioned, however, for the supporter...
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    No webmail with JodoHost

    Dear Yash and/or Atul I am constantly receiving complaints about Squirrel and you haven't solved this issue in the last three days. I do not know WHAT to tell to my customers, since you don't update me on this issue. I think you should fix this asap. Please give me the date when all this...
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    My last problem....

    The domain of one (perhaps more) of my customers is suffering the EXACT same problem, some hotmail accounts receive email and others don't I'll open a ticket too
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    Problem with Squirrel

    I do not find annoying the fact that problems can arise, but instead that after TWO days they have just begun to look into this. My customers are going to kill me if today this is not solved. Frankly, support needs improvement (they told me that everything was fine too)
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    Problem with Squirrel

    The Squirrel website gives some advice about this issue: http://www.squirrelmail.org/wiki/en_US/IncorrectSmtpAuthentication It enumerates some possible causes. Have you looked at this?
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    Problem with Squirrel

    I am receiving a lot of phone call regarding this. Users are accustomed to Squirrel and they cannot send emails Maybe patch 3 of hsphere caused all these problems. I am also experiencing troubles with AWStats and WebShell. If this is true, perhaps you need to WAIT before applying certain...
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    Problem with Squirrel

    Any update on this? This is very important since Squirrel is used daily and they do not want to use other webmail
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    Custom MX record is not working

    Ticket: #24739 #24750
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