Recent content by jph

Can't reach sites on 173.0.129.96 example thoughtleading.com I know this is not the ticket system, but it is where I am first.

Are there pre-made instruction sheets anywhere that give all the details and options for setting up various mail clients for resellers to give to their customers (maybe with minor customization). I often feel like I am guessing or having to refer to previous setups and walk a new customer...

Suspensions could require moderation, at least for resellers. Also, I would prefer that you charge a month in ADVANCE if you are not going to give at least a 30-day grace period for a thing like this. That way there is at least a built-in safety. A phone call or something would also not be...

Fine, I didn't mean you changed it intentionally, I thought maybe something got lost inexplicably or something... but fine, not your fault that the card expired. But still a ridiculous reaction and policy on your end. I got one email on October 3, then today tits-up and clients calling me...

I take it all back. You suspended my account today, because I think YOU screwed up my credit card info. All my clients are rightfully outraged and so am I.

I'm sorry... either you are wrong (and slightly arrogant and rude), or Jodo has not clearly represented its pricing and policy on this. Also, I am talking about disk storage space, not bandwidth (which is also expensive as an add on) as disk space is the topic of this thread. Look here...

YES. I have to agree with the original poster, from 2009. The price has not changed even since then. Jodo still lists: "Additional Disk Space $0.10/MB per Month" ...and that is if you purchase it intentionally as a block, not overage. That is outrageously huge, if all you want to do...

lol, thanks.... i was just coming back to say "nevermind, found it." :P Thanks stephen.

If you are going to bother posting a message that says "nevermind - found it" ... couldn't you at least mention WHERE you found it? Obviously it wasn't easy for you, so maybe the next guy could use a hand as well. Just a thought.

Yes. Thanks.

why can't I access phpMyAdmin on sql8? EDIT: sorry, meant "mysql8" of course. I tried the links from the control panel, and even tried browsing directly to the ip address to diagnose if it was DNS issues. ( http://204.14.104.254/phpMyAdmin/index.php ) all methods lead to the same error...

Yello, I am running into this error trying to run a php mail script (trying to do smtp mail with ssl). "Error: establishing SSL connections requires the OpenSSL extension enabled" Searching the forums, it appears the openssl extension should be available, and some people have enabled...

Not to be a stickler, but I don't find a main thread on this issue other than the announcement thread. No posts from anyone on this outage topic today? I saw one of Johnny's posts that was "moved" but when I click on it, it says I don't have permission to view the page (same with other...

ok byyyyeeeee. You were obviously "reporting" the same basic thing over and over when jodo was obviously aware of the systemic problem and they were fixing it. Just because there is a problem doesn't mean you have to throw a tantrum all over the forums. You were not providing new...

Hey Jodo, Today's switch crash was a bummer, but many kudos on your recovery and especially for keeping everyone informed on the status. Everything on jodopulse.com worked like a charm to keep me informed, and your regular posts on the status were very helpful in letting me keep my clients...