Recent content by Phurion

Never mind. I figured it out, no thanks to JH.

Repost from Plesk Reseller forum: I received email yesterday that my primary domains had been suspended. Upon review I found I'd failed to update the billing information after my bank replaced my card last month. I logged into my management account control panel and updated the information, and...

I received email yesterday that my primary domains had been suspended. Upon review I found I'd failed to update the billing information after my bank replaced my card last month. I logged into my management account control panel and updated the information, and found it was billed immediately...

Then explain why it was so complicated *this* time.

That's *really* your response? Just confirmation that my decision to move on is 100% justified. Wow. Sad really. FYI, I lead a DevOps team whose primary responsibility is hosting for internal clients on our internal infra, so I have a pretty good insight into the how-to's, not-to's, why's...

The pain of staying with Jodohost has finally outweighed the pain of leaving. Your support teams are completely incompetent. A simple request to secure two new domains with SSL has me so frustrated that I'm moving on. Good riddance. I'll shut down my service with you guys once I've transferred...

Seems pretty dead around here. I've been away for quite a while (haven't really used any of my domains for anything), so haven't noticed the decline in activity on the forums. Today I decided to stand up a couple of new domains for new business lines my wife and I are opening and encountering...

I'm on mail1, and the problem seems to be resolved now. Emails are going out/being delivered in real time again.

Are the email servers being flooded again? Emails are not getting out again.

Done. All fixed up now. Thanks again Stephen!

It shouldn't be suspended. I updated the card when it was replaced a few months ago. The email bouncing is an issue. I had to disable that one and go with a new variation. What do I need to do to get back into my control panel so I can update the account email? When I try to get to my control...

Started a couple of days ago. I see there was maintenance recently, but it says it's all been completed. Did I miss the memo on some changes?

When will this be fixed?!?!?!

Hotmail is now blocking my mail server, IP 173.0.137.147 This just started happening yesterday. What do I need to do to get this resolved?

Why is the bandwidth throttled so severely on my Windows hosted domain? I understand the need to restrict some bandwidth, but a 30 MB file taking 1h 50m to download is ridiculous. This is from both my office and my home on different networks. Home is on Verizon FIOS 25/5 and work is on a...