Support phone numbers

The other day I tried calling the phone numbers shown on the Help Desk page. None of them worked. Could you please update them, and also put them on this forum as a sticky thread. Also, the fax number for sending in the Mass Email form is wrong too.

Rob

We have mentioned our all phone numbers and Fax too at our site under "Contact US" Please check
http://jodohost.com/contactus.asp

Also, if you want to contact us for instant help/clarification You can also contact us at LIVE CHAT from the home page www.jodohost.com

We will be glad to have your suggestion about our services if you could send it to sales @ jodohost.com (without space)

I called the phone number on the site yesterday, and it worked.

When I called the fax number I got a recorded message saying that "The service is unavailable on this number" in English and Indian(?)

With the voice numbers I just couldn't get through at all. I was calling from England by the way. Maybe one of those gremlims in the system.

Next time if I get no luck I'll ask the chaps on the Live Chat system for alternatives.

Rob

Hmmmmm .... I'm in the UK as well. I havn't a clue what the dialing code is for India (or the cost )

Wonder if Jodo will be using VOIPs in the near future - that may save a bit

You can call our US or Indian #s.. We unfortunately don't have a UK number but surely you dont expect us to put up phone lines in every country in the world?

We get alot of phone calls every day, so indeed they lines are working. But yes at times international customers may have problems reaching us. Therefore live chat is always available..

Yash,

Of course I don't expect global phone lines from you!

I was really broaching the subject of VOIP at some time in the future.

Actually thats not a bad unique selling point - I may look at using it myself 8)

We already utilize VOIP

Hmmmm - I'll have to look into it and see. I might get to ring you yet ........... next time I want to pass on some aggravation from my customers

Code for India is 91 I think (they are 5 and a half hours ahead in Delhi). Not sure what it cost me, but I was desparate!

Yash - this is for you - what is the proportion of US to UK customers ? Bearing in mind the large Indian population here in England (my brother-in-law is from Delhi) might it in fact be a good idea to have a UK support number? (please don't shout!)

This Voice Over IP sounds good though!

Rob 8)

Yash said:

You can call our US or Indian #s.. We unfortunately don't have a UK number but surely you dont expect us to put up phone lines in every country in the world?

Click to expand...

Sure we do... doesn't Microsoft?

Just kidding.

If you just want to here the quailty of VOIP, PM me your phone number and a preferred time to give you a wake up call (In US or Canada)

Jodohost wake up call service!
Too bad I'm not in that timezone

Not a service, a one time thing