{"id":53374,"name":null,"username":"Underdog","avatar_template":"/letter_avatar_proxy/v4/letter/u/ecd19e/{size}.png","created_at":"2007-11-20T13:48:33.000Z","cooked":"\u003caside class=\"quote no-group\" data-username=\"Underdog\" data-post=\"58966\"\u003e\n\u003cdiv class=\"title\"\u003e\n\u003cdiv class=\"quote-controls\"\u003e\u003c/div\u003e\n\u003cimg alt=\"\" width=\"24\" height=\"24\" src=\"https://support.jodohost.com/letter_avatar_proxy/v4/letter/u/ecd19e/48.png\" class=\"avatar\"\u003e\u003c/div\u003e\n\u003cblockquote\u003e\n\u003cp\u003eHello,\u003c/p\u003e\n\u003cp\u003eIm posting a new reply to a TT (\u003cspan class=\"hashtag-raw\"\u003e#BCN-37657-323\u003c/span\u003e) but it´s NOT registering at Ceberus Helpdesk.\u003cbr\u003e\nI have sent it via e-mail, and also tried to post directly on Helpdesk, but neither of them showed up.\u003c/p\u003e\n\u003cp\u003eIt has been about 20 to 30 minutes now.\u003cbr\u003e\nAny issues?\u003c/p\u003e\n\u003cp\u003eThanks\u003c/p\u003e\n\u003c/blockquote\u003e\n\u003c/aside\u003e\n\u003cp\u003eThe issue above was fixed at some point during the that day (14-Nov)\u003cbr\u003e\nNow it´s happnening again on my end.\u003c/p\u003e\n\u003cp\u003eOver one hour ago, I posted at Ceberus… but it was NOT registered.\u003cbr\u003e\nThen, I sent an e-mail (Subject: delete directory)… but it was NOT registered either.\u003c/p\u003e\n\u003cp\u003eIs anybody experiencing the same?\u003cbr\u003e\nJodo… do we have an issue at the moment?\u003cbr\u003e\nPlease, give us a word.\u003c/p\u003e\n\u003cp\u003eThank you\u003c/p\u003e","post_number":2,"post_type":1,"posts_count":5,"updated_at":"2026-08-03T06:11:22.818Z","reply_count":0,"reply_to_post_number":null,"quote_count":0,"incoming_link_count":0,"reads":0,"readers_count":0,"score":0.0,"yours":false,"topic_id":9733,"topic_slug":"new-reply-not-registering-at-cerberus","display_username":null,"primary_group_name":null,"flair_name":null,"flair_url":null,"flair_bg_color":null,"flair_color":null,"flair_group_id":null,"badges_granted":[],"version":1,"can_edit":false,"can_delete":false,"can_recover":false,"can_see_hidden_post":false,"can_wiki":false,"user_title":"","bookmarked":false,"raw":"\n[quote=\"Underdog, post: 58966\"]\nHello,\r\n\r\nIm posting a new reply to a TT (#BCN-37657-323) but it´s NOT registering at Ceberus Helpdesk.\r\nI have sent it via e-mail, and also tried to post directly on Helpdesk, but neither of them showed up.\r\n\r\nIt has been about 20 to 30 minutes now.\r\nAny issues?\r\n\r\nThanks\n[/QUOTE]\n\r\n\r\nThe issue above was fixed at some point during the that day (14-Nov)\r\nNow it´s happnening again on my end. \r\n\r\nOver one hour ago, I posted at Ceberus... but it was NOT registered.\r\nThen, I sent an e-mail (Subject: delete directory)... but it was NOT registered either.\r\n\r\nIs anybody experiencing the same?\r\nJodo... do we have an issue at the moment?\r\nPlease, give us a word.\r\n\r\nThank you","actions_summary":[],"moderator":false,"admin":false,"staff":false,"user_id":672,"hidden":false,"trust_level":1,"deleted_at":null,"user_deleted":false,"edit_reason":null,"can_view_edit_history":true,"wiki":false,"post_url":"/t/new-reply-not-registering-at-cerberus/9733/2","reactions":[],"current_user_reaction":null,"reaction_users_count":0,"current_user_used_main_reaction":false,"can_accept_answer":false,"can_unaccept_answer":false,"accepted_answer":false,"topic_accepted_answer":null}