phpbb3 not possible at Jodohost? PHP abuse issues.

T

Toontje

Perch
Hi all!

One of my customers is running a phpbb3 forum on Windows. No mods, no fancy themes, simple stuff. No more than 10 simultaneous users. Search is disabled.
However, still this forum gets blocked by JH for PHP abuse. Anybody else have this problem?

Phpbb is a widely used forum. With phpbb2 there were never any problems. I know that phpbb3 load the server more than phpbb2, but i cannot believe that phpbb3 loads a server up so much that we can talk about PHP abuse. If this was the case, all phpbb3 users running on shared would have a problem.

Going back to phpbb2 is not an option since support for phpbb2 is officially stopped.

What to do?

Thanks,

Ton.
 
Toontje said:
Hi all!

One of my customers is running a phpbb3 forum on Windows. No mods, no fancy themes, simple stuff. No more than 10 simultaneous users. Search is disabled.
However, still this forum gets blocked by JH for PHP abuse. Anybody else have this problem?

Phpbb is a widely used forum. With phpbb2 there were never any problems. I know that phpbb3 load the server more than phpbb2, but i cannot believe that phpbb3 loads a server up so much that we can talk about PHP abuse. If this was the case, all phpbb3 users running on shared would have a problem.

Going back to phpbb2 is not an option since support for phpbb2 is officially stopped.

What to do?

Thanks,

Ton.
Click to expand...

Move it to linux?
 
If it doesn't work, why are you offering it?

And can you help us moving the site to linux? You have access to the servers, you can do these kind of operation with much less downtime than we, remote.

Ton.
 
Toontje said:
If it doesn't work, why are you offering it?

And can you help us moving the site to linux? You have access to the servers, you can do these kind of operation with much less downtime than we, remote.

Ton.
Click to expand...

It does work, it works just fine, just under windows sometimes it can cause extreme cpu usage.

We can't move the site any different than you.
 
So you are not govong me any support? You just block my customers site and leave me in the cold? You don't investigate WHY this is a problem on Windows? Or WHAT it is in phpbb3 that causes Windows servers to fall over?
I would suggest that you put an advice on your Windows hosting platform marketing material that it's not possible to run phpbb3 on your Windows platform. Just to avoid that other people run into the same problems as my customer.
Saves your customers a bunch of headache and you a bunch of tickets to attend.


Ah, and yes, i'm angry....

Ton.
 
Toontje said:
So you are not govong me any support? You just block my customers site and leave me in the cold? You don't investigate WHY this is a problem on Windows? Or WHAT it is in phpbb3 that causes Windows servers to fall over?
I would suggest that you put an advice on your Windows hosting platform marketing material that it's not possible to run phpbb3 on your Windows platform. Just to avoid that other people run into the same problems as my customer.
Saves your customers a bunch of headache and you a bunch of tickets to attend.


Ah, and yes, i'm angry....

Ton.
Click to expand...

Ton,

10 simultaneous users depending on their actions on a phpbb forums can be quite heavy, your forum was having and keeping 20+ process open all the time using large amount of CPU and making other sites go slow and not work well. We simply can't let one domain regardless of the application dominate the entire usage of a server. In order to offer flexibility and options to clients PHP is run in fastcgi mode so that php4/5 is switchable, CGI is quite a bit slower and more intensive on the windows side and you will see numerous times I have told people if they are running a php forum it will work on windows but linux is best.

You could consider switching to an ASP or ASP.NET based forum for a windows server.
 
Are you telling me that the forum is holding 20+ processes open even now that you have disable PHP since yesterday? How is that possibe? The forum is redirected to a static HTML page....

Ton.
 
Toontje said:
Are you telling me that the forum is holding 20+ processes open even now that you have disable PHP since yesterday? How is that possibe? The forum is redirected to a static HTML page....

Ton.
Click to expand...

No no, no where did I say it is still using 20 processes and lots of cpu and ram still now, I said that was why it was sent notice. Note the "your forum was having and keeping..."
 
One of my clients is running phpBB 3 on Linux. Typically 6 - 10 simultaneous users but it does get up to 30 at times. The forum also has a chat widget embedded in it. No indication that it is hogging resources.

Stephen would probably disagree, but I always advise my clients to use a Linux Web server unless they have a very, very good reason why they must use Windows.
 
Sometimes, some things just run better on Linux. You have a reseller account Toontje, its really not that hard to move the forum off to Linux, and it wouldn't cost you a penny :)
 
The forum is running on a different host now. No problems whatsoever.

I'm just wondering if i'm the only one running phpbb3 on Windows.

Regards,

Ton.
 
Toontje said:
The forum is running on a different host now. No problems whatsoever.

I'm just wondering if i'm the only one running phpbb3 on Windows.

Regards,

Ton.
Click to expand...
With all due respect, it was running fine here as well, it was just using the entire(or far too much) server at times, and we sent you notice of it.
 
But in order to move an account from a windows server to a linux server, don't you have to delete the account and create a new one? Or is there some simpler way that i haven't stumbled upon?
 
kujo2123 said:
But in order to move an account from a windows server to a linux server, don't you have to delete the account and create a new one? Or is there some simpler way that i haven't stumbled upon?
Click to expand...

Correct you have to remove, but it doesn't cost extra and no way we can do it without removing either, so its same process just that we'd charge to do it.
 
Ok just wanted to be clear: It doesn't cost anything, BUT it certainly isn't "easy" to do, and is extremely invasive and inconvenient to the end-customer..
 
The database remains on the database server, you need to re-upload the files to the new account. I've shifted a few sites around, took less than 30min.
But yes, it is a manual and inconvenient procedure
 
Yash,

Thanks for your response. While it is true that physically moving the files around doesn't take much time, the TTL in DNS and trying to ensure little to no downtime is the issue. To do it "right", we'd have to modify DNS TTL down to say 10 minutes, then wait a day for that to update, and finally do the transfer by deleting and creating the new account. That is the major pain in the backside on this transition.

-Ben
 
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