{"id":80715,"name":null,"username":"Bunchadogs","avatar_template":"/user_avatar/support.jodohost.com/bunchadogs/{size}/112_2.png","created_at":"2015-09-24T17:18:29.000Z","cooked":"\u003cp\u003eCan someone please explain the Web17 situation?\u003c/p\u003e\n\u003cp\u003eDomains seem to randomly quit working, and so far support tickets only fix things one at a time?\u003c/p\u003e\n\u003cp\u003eI guess I don’t understand why a SERVER problem can’t be fixed at the SERVER level.  Making users submit EVERY single domain in a trouble ticket is tedious.\u003c/p\u003e\n\u003cp\u003eOn top of that live chat and support tickets won’t even say what is wrong, just “Please update us with the domain name. We will check the issue and do the needed.”\u003c/p\u003e","post_number":1,"post_type":1,"posts_count":4,"updated_at":"2026-08-03T06:52:24.126Z","reply_count":0,"reply_to_post_number":null,"quote_count":0,"incoming_link_count":0,"reads":0,"readers_count":0,"score":0.0,"yours":false,"topic_id":15460,"topic_slug":"cluster-1-web-17-problems","display_username":null,"primary_group_name":null,"flair_name":null,"flair_url":null,"flair_bg_color":null,"flair_color":null,"flair_group_id":null,"badges_granted":[],"version":1,"can_edit":false,"can_delete":false,"can_recover":false,"can_see_hidden_post":false,"can_wiki":false,"user_title":"","bookmarked":false,"raw":"Can someone please explain the Web17 situation?\n\nDomains seem to randomly quit working, and so far support tickets only fix things one at a time?\n\nI guess I don't understand why a SERVER problem can't be fixed at the SERVER level.  Making users submit EVERY single domain in a trouble ticket is tedious.\n\nOn top of that live chat and support tickets won't even say what is wrong, just \"Please update us with the domain name. We will check the issue and do the needed.\"","actions_summary":[],"moderator":false,"admin":false,"staff":false,"user_id":1378,"hidden":false,"trust_level":1,"deleted_at":null,"user_deleted":false,"edit_reason":null,"can_view_edit_history":true,"wiki":false,"post_url":"/t/cluster-1-web-17-problems/15460/1","reactions":[],"current_user_reaction":null,"reaction_users_count":0,"current_user_used_main_reaction":false,"can_accept_answer":false,"can_unaccept_answer":false,"accepted_answer":false,"topic_accepted_answer":null,"can_vote":false}