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    Anonymous Chat Support...

    Hi there. Gotta admit that you guys are really good. In fact your support system is really undoubtedly world class. :D The idea of your anonymous support system is really great but I would admit it's not new. I have seen some other hosts also providing anonymous support to all end users. But...
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    Live Chat - Anyone really there to pick up the chat?

    For the last few of days, whenever i tried to use the live chat feature on your site, I was redirected to leave a message. Wondering if anyone really picks up the chat or is it just me getting bumped around. :(
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    Is the support group from jodohost still alive?

    wondering if you guys are there. chat is not working and tickets are also not being answered!!! ?( I thought the average time for a response for a ticket is 60 minutes. Well I have waiting 4 hours and counting and still no reply so far..... Are you going to answer the tickets anytime soon?
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