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    Miami Exchange and the Future

    Dated: Jan 31st, 2007 We recently took a new large cage at the Miami Exchange datacenter in Miami. MiaX meets the same rigorous standards set by NAP of Americas, where our servers are curently housed. MiaX was recently purchased by the Carlye Group, which run several datacenters and are one of...
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    Visit to Miami

    Stephen is definately a valuable asset, and he does play an important role in decision making etc at JodoHost :)
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    DSPAM Implementation

    We are moving Mail5 off DSPAM back to its original configuration, in the next 5 minutes. We are doing so because we have identified an issue that was causing some email to sporadically be bounced back to the sender (loopback error). Once we fix this issue, we will put Mail5 back on DSPAM
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    DSPAM Implementation

    Let me clarify how the new system works: 1) If an incoming email is coming from a mail server that is on SpamCOP, SpamHAUS or is a residential IP, it will be rejected on session with a message sent back to the sender (this message appears to be spam). This is the only form of outright reject...
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    DSPAM Implementation

    Dear Customers, In the last two days, we have put Mail5 and Mail6 live on our new anti-spam system. We have seen a drastic decrease in spam on both these servers and attribute this to our new system. We have also been receiving complaints of some legitimate emails being classed as spam...
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    New WIN Server?

    Win21 hasn't reached capacity.. we close it before it reaches capacity. But that said you will see Win22 in february
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    Support ticket not answered after more than 3 hours

    We do not have an SLA on anonymous support nor on any support form. We understood what seventha is saying. 3 hours is abnormal and usually that isn't the case and it shouldn't happen again. Anonymous support tickets as well as direct client tickets have the same priority. They are fed into the...
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    What is it like living in 1990?

    stephen and tanmaya will both be in miami end of this month. We are setting up a new cage at Miami Exchange. This is a top datacenter in the same class as NAP of Americans. I'll be posting more details later on
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    Adding Funds to my balance

    ok, can you PM me your account username. I'll take care of it for you
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    What is it like living in 1990?

    It's harder than ever nowadays to run away from the internet :) I was traveling last month and I flew from atlanta to frankfurt. I actually had full internet connectivity on that 9 hour flight, 30k feet in the air over an ocean.. and it was reasonably fast :) Quite amazing.. I wonder what it...
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    Adding Funds to my balance

    You use 2CO to pay?
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    Adding Funds to my balance

    What we can do is manually charge your card and add a $100 credit. HSphere doesn't have any such mechanism for credit cards. A credit card is charged automatically, advance deposits are available for payment via paypal or check.
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    Backup Needed - Ticket Created, but no response

    We recently shifted the helpdesk to its own mail server to prevent any ticket delays. If this is still happening, I guess we'll need to switch to some different software. However in 90% of the cases, it does come in instantly
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    Mail problem

    Hi, Reason is that SpamCOP is blocking IP: 200.51.80.96 This IP doesn't belong to us. I am guessing these clients are using a different SMTP server (like their ISPs or a corporate SMTP server). You need to contact them directly. This has nothing to do with us. All our mail server IPs are...
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    What's all this Spam?

    Our new anti-spam system is now very close to operational stage (system-wide). This means we will begin transfering each mail server, in a phased manner to the new anti-spam system (change will be transparent). Our new anti-spam system has costed us close to $20,000 so far to develop, and we...
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    WinCF2 is down - RAM Replaced and up

    Re: WinCF2 is responding Slow. We have an issue with RAM. We are working on this and we expect the server to be up in the next 60 minutes
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    mail4 blacklisted

    We're looking into it. It doesn't appear however mail4 is listed in any major blacklist
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    Transfer domain away from me

    they must simply change the name servers of their domain at their domain registrar to their new host. Is the domain registered through our system?
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    What will define Web 3.0?

    I'm opening up this thread to ask what technologies and web platforms you feel will define the next great leap in websites, webdesign and webhosting? The way I see it, on-demand content and media, along with hosted applications is the future of web hosting. In the area of on-demand media, I...
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    D-Spam: 50% false positives...

    that is typically an issue with most spam filters.. its hard to distinguish between newsletters and advertisements from regular spam.. If you whitelist those email addresses in hsphere, they shouldn't get trapped. If they are, please open a ticket
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