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The problem was originally due to the migration from one data center (DC) to another. What they did is moved the sites first I guess........but left the databases on the old DC. This caused a huge slow down, cause the websites had to get their stuff from 2 DC's, and the sites had to talk back an...

I've been clicking the Chat button on the Support Ticket page......and that always gives this message: Unfortunately, our staff are currently unavailable. If you would like to contact us, please fill in your details below: But I tried the Chat on the JodoHost.com home page and that WORKS...

Thank you for the response......but I don't know what the billing panel is..... I've been using this link for support tickets....maybe it's wrong: https://billing.jodohost.com/supporttickets.php

Many times you put in a response, then need to add or change something. And you can't. So you have to add a NEW reply...... I'm sure this leads to confusion....... SO the replies should be Editable.....at least for a few minutes.....

Live Chat?.......Never got that to work......I think it's broken, or not set up

Support tickets not even being OPENED

Now it's gotten WORSE.......can't send EMail AT ALL

New support tickets are not even bein OPENED......

FIVE Days now with no resulution. ........z

Day FIVE and still screwed up...............Any bets on how many days it will teke them to solve a simple EMail Spam Screwup problem?

Going on FIVE DAYS NOW.........No Resolution............z

This is what it says: ----------------------------------------- Dear hb, A collaborator just logged a message to a ticket in which you participate. ---------------------------------------- That's it.........lol z

4 Days now and jodohost support still hasn't fixed this.........unfreakingbelievable...........z

Day FOUR and it's still not fixed.............lol

The Bottom Line is this. Mail from an EMail account on my Dedicated server is being interpreted as SPAM on one of my Reseller account's EMail....... Even if I send the EMail from WEBMAIL, it still gets interpreted as Spam...... I've posted the message/content numerous times, but nobody seems...

PS. The VAST issues that occurred before, that I needed Support on were from a Managed VPS Linux server that I Had...... You did not resolve my issues, so I moved the domain to my Dedicated Server, where they are now running fine.......... Now I have a new issue with EMail being flagged as...

This is NOT an issue with my Dedicated Server account. This pertains to my RESELLER Account and the EMail being received FROM an EMail Address at my Dedicated Server... This is not a complicated thing...........and it is New.......probably a result of the DS move. z

Anybody have a clue? Maybe SUPPORT can look at this..........since it just happened......probably as a result of the DS move.

Why is mail from my Dedicated Serever getting flagged as spam? 4.4 HELO_DYNAMIC_IPADDR2 Relay HELO'd using suspicious hostname (IP addr 2) 4.2 HELO_DYNAMIC_SPLIT_IP Relay HELO'd using suspicious hostname (Split IP) 1.6 TVD_RCVD_IP TVD_RCVD_IP

#120/month for a Dedicated Server and NO SUPPORT