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We are back up on network. Details to follow

We have received notification from our upstream about an upcoming network maintenance. Purpose: Upgrade of their network infrastructure. Impact Duration: 5min. Start Date: 07/16/2014 12:00:00 AM TimeZone: Central End Date: 07/16/2014 06:00:00 AM

If you are using an SSL VPN hosted on your VPS here, or with any other VPN provider, or use any appliance, please do ask for your vendor/upstream if this has an impact.

We have patched our H-Sphere clusters and Plesk Linux servers. This covers our shared and reseller hosting customer. We will soon send notifications to our VPS customers. Meanwhile if you have query, please feel free to ask.

We would like to inform our customers that we are aware of it, and already evaluating its impact across our product line. We are also in sync with our software vendors to ensure an expedited evaluation and updates. As we know more we will continue to post updates on this thread. For our self...

All subnets up. Issue resolved. We sincerely apologize for the inconvenience caused.

This was a sustained DDOS attack on a client's website, which we had to take offline temporarily to make server usable for other users. We are continuing to monitor the situation, however the web server should be usable for now.

We made more changes today. Please let us know if accuracy is any better now? If you notice the spam score is 2.1, so a very aggressive setting would have marked this email spam. Going into this further, the spam check that added the score of 2.1 is a network based check, where updates of...

I asked headers of an email that was not marked as spam.

I hope that's not a problem? Can you send headers of one such mail? I would like to see if there is some basic check that failed. We are aware ClamAV is being aggressive. We are working on isolating the signatures causing most problems.

Where they employ Postini, from my past experiences, it did not care about email being forwarded. That may not be the case with gmail's anti-spam. I haven't seen this article in the past, and said based on my experience with most providers. I think I 'have' seen Gmail penalizing sender IP in...

Is the spam situation any better these days?

Such headers can be faked, is why the sender IP is penalized in most cases.

Yes, or you can do on your own.

Hi Mark, Please create a ticket with approx date/time when email should have been received and headers from any of their past emails.

If he wants no crawling at all, robots.txt should contain: User-agent: * Disallow: /

An upstream maintenance can cause service impact for up to 15 minutes. We apologize for delayed notice. Maintenance and reboots of routers is being performed, and may create some flapping and route variance. Maintenance Window: Start Date: 03/05/2013 12:00:00 AM ZoneTime: Central End Date...

All nameservers should be up.

primary nameservers should work for now. We are working on rest.

Can you let us know if the problem is still there?