Search results

We are having Psoft working on an issue on our control panel (cp.my****.biz).You may notice cp slower during next 48 hrs due to this. (psoft will be performing some test for 30-45 mins at different-different timings that's why 48 hrs.) .

We are having some problem with internet connectivity from our office, you may not be able to contact us via live chat due to this. We are trying to restore the connection.

It has nothing to do with DSPAM3, bounce message was generated from mail server and clearly indicates that sender's email address is in badmailfrom list.Can you please PM me your email address which you are using for sending ticket so that i can verify it.

Status of your ticket was set to "awaiting reply" even after you updated that."Awaiting Reply" status of a ticket makes it invisible in support desk that's why it was not answered.I'm looking in to this now.

We had to reboot the server, it is up and running fine now.

MSSQL1 is not responding at the moment, we are looking in to this.

Mysql1 server is currently running as a separate logical service on our control panel server.We have now setup a dedicated server for mysql service and migrating the users off to this new server. Specification for the new server are as follows: Operating System : CentOS release 4.5...

Looks you need to go through this.

You asked for a backup on or before 18th nov which was rotated before you submitted ticket.and logs were also also being rotated. You reported this issue a bit late that's why we could not provided you with the backup you requested.

and we replied it also.:)

Yes Please have a look at this and use appropriate link to open ticket with us.

I've replied your mail as well. please check that and if you have any further query, feel free to ask.

We do these backups daily.

mail services are back.

We stopped mail services on mail1 to perform some urgent maintenance.

We disabled new signup on this server for now and will re-enable after 10 hrs from now.

We added a new mail server to cluster1(cp.m****here.biz): Operating system: CentOS 4.5 Services: Mail8 Hardware configuration: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz 4GB DDR RAM SATA-II raid10 Array, available capacity - 440GB Resellers are requested to add Mail8 to their server aliases...

All services are fine now.

CL-2 mail1 is not responding at the moment, we are looking in to this.

We have setup a new dspam gateway and put mail4 and mail5 back on dspam.