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Please send the ticket with account details.

Not at all :nono: There is a test mode to test its configuration. See Configuration -> Account Token. http://www.psoft.net/HSdocumentation/reseller/merchant_paradata.html

you can send mail to JH management at [email protected].

Please use live-chat. We will try to resolve it on chat itself. Edit: You are already on chat.

I am not sure about that file, but we can make it available , if it is not already. And support is always there to help you. You can start configuring Paradata for your account.

When customer pays by web payment system, payments are made out of Hsphere. So they need to be credited manually. Also in case of payments by 2CO, it is better to credit account after 24 Hrs of its receipt due to 2CO Anti-fraud procudures. Credit card is only payment method that is fully...

Reseller Flash Tutorials are here.. http://www.psoft.net/HSdocumentation/reseller/flash.html Thankyou.

enforcer, You can send the SSL cert files and key in a ticket to support and they will install it for you. Thankyou.

Correct.. As a reseller you must update nameserver and child nmaeservers for the reseller/corporate domain at your domain registrar. For example(GoDaddy) see: http://jodohost.com/nsflash/dnsns_godaddy.htm

We express our deep condolences to those affected by hurricane Katrina in the US, regarded as strongest hurricane since 1935, and caused loss of many lives and property.

Hi Carlos, I regret for late reply. I was seeking more information on VPS with Hsphere 2.4.3 Patch 2. Actually the charges are for virtual memory and vps processes. Today we are notified by psoft that due to a bug vps shows these charges as disk usage. Details are provided in your ticket...

Welcome:hug:

Carlos, This is a charge for billing period (7/14/05 - 8/16/05). you are probabely comparing it with your current disk usage. Ofcourse, you are dealing with us. But you must understand that we and you are using a software developed by Psoft. And no one can better explain things related to...

It is not mendatory for customers to subscribe to forum also, so you may not get many responses for Managed servers. Also, that is a new service and we can help you with your queries.

Hi, 1. Right. Total disk space shared between windows + Linux + VPS. 2. We have just pasted the reply from Psoft on your issue in that ticket. These charges are valid because Psoft confirms it.

Why don't you start with free trial account. Or you have choice to signup as reseller and encash 30 days money back gurantee, if you are not satisfied (very rare). Come in with confidence and stay with happiness :D

Contact us via email/ Live-chat/ Ticket and it will be corrected on priority. Thankyou.