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Hi Ali, The problem is in the way 2CheckOut payment processor works. It is different from paypal. In paypal you can add funds in advance in your account to be used for future transactions. But, in 2CheckOut you can pay only when you have a payment pending. That is, you must order the...

Promotions can be associated with plan(s) only. If you want to give any promotion to a customer individually, you have to do this manually. To attatch a promotion to a plan please make sure that promotion is "ON". Then open the plan settings, scroll down to "Promotions management" and select...

I don't think Hsphere is compatible to cybersource. We can only allow payment gateways that Hsphere supports.

Hsphere supports these Payment Gateways only : http://www.psoft.net/HSdocumentation/reseller/merchant_gateway_manager.html

3) Every 24-48 Hrs. 4) Yes, open a ticket to support with necessary instructions.

Go to Settings -> Products -> Domain Registration -> Whois Format.

Delete the existing server alias one by one and then create new using new domain. I did this for your DNS server Aliasis.

If you have moer then one DNS zone, you get a drop down menu with choices of sevice domains when you signup for the service account by choosing "Register a Service Domain". I just checked, in your service plan it is showing the new one. no problelm, choose new one.

Few customers did this earlier, when they used .com and .net version of same domain without any issue.

Yes, you need to create another DNS zone with the main domain and the select this domain from the domain info dropdown, when you signup the service account again.

Have to setup the Interface Texts correctly ? http://www.psoft.net/HSdocumentation/reseller/interface_texts.html

There is a tax check box in the onetime debit. If you check it, it will include the applicable taxes also. Assuming you have setup taxes applicable in your admin account : http://www.psoft.net/HSdocumentation/reseller/adjusting_prices_for_taxes.html

Absolutely right :D

Since their billing period is yearly, any adjustment for payment would be done by Hsphere at the begining of new billng period. You can add a debit note to their account equal to the amount of difference of old and new billing. Then credit their account manually with same amount. Make sure...

Is their custom MX records are set as primary ? Also, create a ticket so that we can check mail settings of that domain.

If your customer is also changing the nameservers of his domain, his emails will be affected till nameservers propagates. He can add Custom MX records, if he is using external mail services. Docs : http://www.psoft.net/HSdocumentation/user/editing_dns.html#adding

Thanks for your reference. We are indeed very popular at WHT :D I would say Great Server Uptime. Servers uptime and performance are listed at a dedicated site Jodopulse.com: http://jodopulse.com:8090/allsensors.htm Absolutely. You would get Excellent Hosting Services 24x7x365. You can drop...

For dedicated IPs you have to justify its usage, since IPs are limited and can't be allocated to all running sites worldwide. SSL can't be installed on a shared IP, so a dedicated IP is a must for it. We keep some free IPs added on windows and linux servers, customers use them when they...

Yes, create a ticket with the name of the domains that you want to have .net 2.0 enabled.

You can change the currency until there is no transaction from your account.