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    Support Center vs. Anonymous Support

    Please open a ticket, if anyone is still facing the problem with "Support Selector"
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    Sites without CP User

    By clicking on "Add Domain" will add the domain in that accoutn so that you can manage its properties and settings. Mail boxes/databases will needed to be configured as needed. Stats can be enabled manually. You can also make stats activated by default by editing the plan. Domains from one...
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    Stupid question...... what's a "jodo" ?

    Find here.. http://support.jodohost.com/showthread.php?t=736&highlight=meaning+jodo
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    WordPress

    Yes, Wordpress is allowed on windows account.
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    Support Center vs. Anonymous Support

    Yes, you can do it. There is an option of "support Selector" while you create plans, check it. Also, as a reseller you have to configure your Cerberus in your Admin control panel at : 3rd Party Tools -> Hsphere Templates-> Support selector.
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    Billing question

    1. The extra payment ($1) will remain as credit balance in user account and will be used to pay next month/new charges. 2. IP will not change automatically. Account will have negative balance. If not paid by customer, account will be suspended as per "manage debtor" settings in your reseller...
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    Cannot Create Service Account

    Issue fixed. Your ticket has been replied too.
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    ASP.NET 2.0 Support

    You have 2 options.. 1. Transfer your existing windows account to Win2 (if it is on different server). There is a fees associated with this. 2. Buy another entry level plan.
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    Wsdl/Web services

    We don't allow proxies to be run. But if WSDL to communicate for E-Commerce or API , that we do allow.
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    Nameservers Hell!

    Please use live-chat and let us see the problem.
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    .biz domain

    Yes, you can register .biz domain at domain.jodohost.com. 1 .biz domain is $10/year. 2. Yes, you have to pay separately for it. Thanks.
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    Changing Reseller Server Aliases

    You are right, I am also not getting a `Delete` icon next to that zone. But your other zone is setup correctly and is open for hosting. Please send a ticket for support to clear the entry of disabled zone, manually.
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    Changing Reseller Server Aliases

    We are available 24x7 basis. You can calculate exact time according to +5:30 GMT. You have 2 DNS zones. Which one you want to keep ?
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    Changing Reseller Server Aliases

    You can delete the DNS zone from .. Admin account -> E.Manager- > DNS Manager. When you remove your present DNS zone, all server alias will also get deleted. Then you can add new zone. You can use live-chat, if you face any issue. Thank you.
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    Changing Reseller Server Aliases

    Yes, you can recreate new DNS zone from scratch with new domain. For MySQL DBs either take backup or ask support to give you backup of your databases.
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    Some pending Tickets

    These tickets are in Hsphere builtin ticket system, that we no longer use. Please open a new ticket at : Email: [email protected] http://resellerdesk.jodohost.com/support/index.php Thank you.
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    Domain Payment Processing

    Your domain has been successfully Transferred and Renewed.
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    reseller payment question

    Currently "Paypal Pro" is not supported by Hsphere. You can ask this question on Psot form http://forum.psoft.net/
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    Best place to purchase Dedicated SSL?

    I found a guide of Verisign, that can help you to find answers of your SSL doubts. http://www.verisign.com/products-services/security-services/ssl/ssl-information-center/index.html Comodo, Verisign, Geotrust are big player in SSL. You can send a mail to their sales to get more information...
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    URL rewrite question

    This could be of your interest.. http://www.seochat.com/
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