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Hi! Is there any guide about Email, and how to set up and configure the settings? How can I find the URL to the webmail for a specific domain? Ok, I can launch my webmail from my controlpanel, but is there any more friendly URL to the webmail? I?m going to set up different emails for...

Hi! Whats the difference between a "Subdomain" and a "Third Level Domain" ? In what situations do you use a Subdomain and when a Third Level Domain?

I?m a little bit confused about the differences in Reseller Account, Admin Account , ServiceAccount. Which way is best to organize my websites and domains? Most of my different customers will not get access to an own controlpanel. I will adminster their sites. I created a Service Account...

I had submitted them from the cp, and I even submitted twice. But now I got help from Deepak via the Live Chat. He said he couldn?t see my tickets, but I still saw them open in my cp. Strange. Anyway, got nice support from Deepak, and also good to hear that response time normally is much shorter.

Hi! Please, why don?t i get any answers on my support ticket questions? Im getting crazy soon. What?s a normal waiting time for, as I see it, quite simple questions?

I don?t know how long waiting time is normal for a support ticket, but I have a couple of them now, still waiting for answers...I think it?s more than 24 hrs now, haven?t heard anything.

Hi! Which way is the fastest way to get support. Is it buy posting here at the forums, send an email or use the ticket system?

Okay Sorry! No problem! I just saw it, I have to register it as a Service domain.

The domainname mydomain.com that I set up as a DNS zone, is it not possible to use that Domain for "normal" use as a domain for my website? When I browse to mydomain.com the browser wont find anything. So I thougt I have to add it in my service accounts controlpanel as a new domain. But if...

Hi! I have a Valuehost Reseller account. I have added one DNS zone, but I realized I would like to have one more. That?s because I want to offer webhosting services with a domain name in english, and one more hosting service in my local language (swedish), with a more swedish like...

Okay..found it and reading it right now. Thanks

Hi! If I have a website running on an other webhost with a domainname. I want to create an account and host that site here under my reseller account. Which option should I choose in the wizard, so I can work with and develop my new website here, and after that ask my former webhost to...

Hi! I?m very new with my Reseller account, I have a valuehost. Whats the difference between users and accounts? The Reseller plan says "User accounts = 15 Free", what does it mean? Does it mean I can have 15 controlpanels? I also going to handle most of my websites with different...

Hi! I?m still planning to open a reseller account, but have questions how to best handle support to my customers, before my final desicion if I should choose jodohost. I read somewhere here at the forum that you were planning to give support to the customers under a reseller account. If...

I want to be a reseller and started creating an account. I would like to pay with creditcard, but in the wizard where I should choose payment the dropdownlist shows only PayPal and 2CheckOut. Is it not possible to pay with creditcard?

Hi! I understand that the controlpanel is brandable. Is it completely brandable, is it even possible to change language in it? Planning on maybe open a reseller account. You guys who has reseller accounts allready. Are you satisfied? Any links to your hostingcompanys? would be nice to see.