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  1. M

    Support

    Is there a holiday today? I put in a ticket (#HNY-26387-295) and no response after a couple hours. I tried live support but no response after 45 minutes. Click to close the chat and an error was generated. 8o Please help.
  2. M

    jodopulse.com unavailable

    I was having issues with my sites on wincf earlier and went to check for any server issues on jodopulse.com and got a server not found message. 8o
  3. M

    Kronolith issues

    Is the calendar part of horde (Kronolith) meant to be fully functional? I have a client that is trying to setup some events in her calendar and email the calendar to a list from within the app. Horde states that no URL has been setup for each of the recepients.8o
  4. M

    Account creation problems

    Ticket #ADZ-23155-450 Can not create CF hosting account. Coldfusion Plan is set to include CF, but not active. Please help!!!:(
  5. M

    Existing accounts on older servers (Coldfusion)

    I have an extisting client on a plan that allows for 4 domains and his account is on wincf2. This client deleted an old domain to add a new one and can not activate CF on the newly added domain.:( Ticket JMS-35347-320 When trying to activate CF the following error is thrown: Internal...
  6. M

    Problem Creating new CF accounts

    Ticket# GJN-62172-108 When creating a new CP account on a CF plan the system hangs after inputing the domain name. It just comes to a dead stop. I have been waiting for over 30 minutes and the page is still loading.8o This is Cluster 1.
  7. M

    Permission Issues on Web7

    Can someone PM me when available to look into this, I cannot upload a needed app file so the site is non functional. Ticket system is down and live chat support is extremely busy... no pick up. Thanks:(
  8. M

    Scheduling a cron job

    Does anyone know off hand if I can set a cron job to run at 8:30 A.M. server time with the following config or would the job run every 30 minutes during every 8th hour in 24? 30 - minutes 8 - hours * - day of the month * - month * - day of the week ?( Thanks
  9. M

    MySQL 4.0.26

    When will MySQL be updated to at least 4.1.2? MySQL discontinued its support for version 4.0 and have removed their downloads for it as of 30 Sept 2006. Thanks
  10. M

    Google Apps

    For those that don't know, Google now offers web based applications. One of the offerings is free hosted email services for your existing domain, and for up to 50 accounts. I have been slowly migrating my domains over to this service, with and without using JodoHost email services as a backup...
  11. M

    Horde

    Horde is running painfully slow. It has taken me literally hours this morning to setup just a few filtering rules in an account for a client that got fed up doing it themselves.?(
  12. M

    Ceberus Helpdesk

    Please check the spam filter for a reply to ticket #QWY-21657-240. The reply was sent from https://resellerdesk.jodohost.com/support/***** Thank You
  13. M

    Cerberus Helpdesk Delays

    I sent a reply to a ticket on 8 Nov using the web based GUI, it did not arrive until 11 Nov.?( I must note that resent the reply on the 10th using email and it arrived right away. Is this same problem being experienced with anonymous support for resellers? Reference ticket QWY-21657-240
  14. M

    Turning off mail service for a sub-domain

    When turning off mail service for a sub-domain, should the mail service of the actual domain be affected?
  15. M

    Google Web Accelerator and webmail

    I have been playing around with Google's Web Accelerator and found that webmail at JH will not work when accelerated. You must deactivate acceleration for the IP address of webmail, done in pefereneces settings of the tool.:)
  16. M

    Mail 1

    Any word on this mail server. Constant timeouts. Clients calling. Jodopulse.com:8080 shows problems.
  17. M

    Email accounts settings changed?

    I noticed that in a clients CP, that only I access, that several alias accounts have dropped their alias setting status to an account of name only with no function. Has anyone else seen this happen??( Further, I am unable to change the account back to a functional alias account!
  18. M

    Thank You to Nidhi on Live Chat

    I had the pleasure of having Nidhi assist me this morning on Live Chat. We were able to work through the problems quickly and very smoothly. Thanks again Nidhi!:)
  19. M

    cfx_openimage

    Can this CFX tag be installed on wincf? I would like to use it for verification image purposes. cfx_openimage
  20. M

    SSL on wincf

    I was just now informed by Live Support that I must reinstall all the SSL Certs for secure server access to sites I have hosted on wincf following the server change out...
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