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    web2/mysql2 slow

    Web2/mysql2 server is responding very slow at this moment, we are working on this.
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    Core switch maintenance by our Upstream Provider on 04/13/2008

    We have been given notice of core switch maintenance by our Upstream Provider.This maintenance will be performed on 04/13/2008 between 00:00 AM to 01:00 AM EDT.The expected loss of connectivity during the maintenance is less than 5 minutes.
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    Issue with IP provider

    Name servers of our IP provider are facing a big DDOS attack. This is causing problem with rDNS (PTR) quries of our mailservers causing SMTP/POP services to timeout. The provider is already on to the issue and we are also working on putting in some temporary workaround for the issue.
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    Mail2 migration on Friday, April 4, 2008 at 4:30 AM EDT

    In order to eliminate some recent issues on mail2,We will be moving mail2 to new chassis and OS platform on Friday, April 4, 2008 at 4:30:00 AM EDT. Possible downtime is 10 minute or less and no mail will be lost during the process. The problems on Mail2 are related to a bug in hsphere mail...
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    Mail4 migration to new hardware on Friday, April 4, 2008 at 5:30 AM EDT

    Following our constant efforts to provide better quality service, we have planned move mail services on the server mail4 to a brand new server. Hardware configuration of the new server: Intel Quad Core @ 2.40GHz 4GB DDRII RAM SATA-II raid10 Array, available capacity - 520GB Operating...
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    Control panel database maintenance - Starting Sunday, March 30, 2008 at 5:30 AM EST

    We will be performing maintenance of Hsphere control panel system database on Sunday, March 30 , 2008 at 5:30 AM EST. Control panel service will not be available during this period. The maintenance can take upto 3 hours to complete. Purpose of this maintenance is to resolve intermittent...
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    Cluster1 - New server added - web12

    We have added a new Linux webserver to cluster1(cp.m****here.biz): Server name : web12 Operating System: CentOS 5 Hardware configuration: AMD 2.3Ghz Dual Core 4GB RAM 320GB SATA II RAID1 PHP Version - 5.2.5 Resellers are requested to add listed server(s) as a Server Alias by: 1) Logging into...
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    Cluster2 - New server added - web2

    We have added a new Linux webserver to cluster2(cp.g****here.com): Server name : web2 Operating System: CentOS 5 Hardware configuration: AMD 2.3Ghz Dual Core 4GB RAM 320GB SATA II RAID1 PHP Version - 5.2.5 Resellers are requested to add listed server(s) as a Server Alias by: 1) Logging into...
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    Cluster2 - New server added - Mail2

    We added a new mail server to cluster2(cp.g****here.com): Operating system: CentOS 5 Services: Mail Hardware configuration: Intel Dual core 1.8Ghz 4GB DDR RAM SATA-II raid10 Array, available capacity - 440GB Resellers are requested to add Mail2 to their server aliases list by: 1) Logging into...
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    mail3 quick maintenance

    We stopped mail services on mail3 for a quick maintenance.
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    H-Sphere System Packages Update - starting Sunday, January 27 , at 12:30:00 AM EST

    We plan to upgrade H-Sphere System Packages on our servers, starting Sunday, January 27, at 12:30:00 AM EST. Control panel that will be stopped for 20 minutes for the upgrade to complete. Other services may be affected for 5 minutes or less.
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    H-Sphere System Packages Update - starting Saturday, January 26, at 11:30:00 PM EST

    We plan to upgrade H-Sphere System Packages on our servers, starting Saturday, January 26, at 11:30:00 PM EST. Control panel that will be stopped for 30 minutes for the upgrade to complete. Other services may be affected for 5 minutes or less.
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    mail4 quick maintenance

    We stopped mail services on mail4 to perform some urgent maintenance.
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    DDOS attack on web3 and web4

    We are experiencing a DDOS attack on web3 and web4.We are working on this.
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    Win15 responding slow

    Win15 is currently responding slow to all http requests, We are looking in to this.
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    Control panel database routine maintenance - Starting Monday January 7 2008 at 1:30AM

    We will be performing maintenance of Hsphere control panel system database on Monday, January 7, 2008 at 1:30:00 AM EST. Control panel service will not be available during this period. The maintenance can take upto 3 hours to complete. Purpose of this maintenance is to resolve intermittent...
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    web8 responding slow

    Web8 is responding very slow at the moment, we are looking in to this.
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    rdns issue on mail servers (except mail8)

    rdns of mail server's IPS is failing at the moment and causing smtp and pop service down. We are looking in to this.
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    web6 not responding

    Currently web6 is not responding, we are looking in to this.
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    CPDB hardware upgrade at 2:00 AM EST, on sunday, December 9

    We are going to perform CPU upgrade on CPDB server in order to enhance control panel's performance. This upgrade will done at 2:00 AM EST, on sunday, December 9. Possible downtime is 20 minute or less and Control panel will be unavailable during this period. Updates will be posted to this...
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