Search results

  1. L

    jmail broken

    Has anyone else noticed that their jmail code no longer works since the migration of mail1? My users reported the problem to me this morning. I'm using the code suggested by JH to authenticate with the mail server. Ticket GMT-66482-835 has been logged.
  2. L

    AWStats Processing Time

    The processing time for AWStats used to be approx 2:06 AM daily. Since Thursday Feb 5, the time has changed and now it's processed at around 2:53 AM. Has anyone else noticed this change? For JH, is this a temporary change, or a permanent one? PS: I'm on win5.
  3. L

    MSSQL1 Problem?

    At around 10:35 AM EDT I checked my site and it could no longer access my database. I used live chat and the problem was resolved in a few minutes. According to my database logs, the problem started sometime after 10:31 AM EDT as this was the last user login on my site. The problem was...
  4. L

    AWStats

    My AWStats page has been broken since Tuesday and despite submitting a ticket 3 days ago, the problem has not yet been fixed. Yet another example of incomptenence. If anyone from JH actually wants to fix this problem, the ticket number is YAZ-57136-335.
  5. L

    AOL (yet again)

    My site uses jmail to send e-mail to users when someone wants to send them a message. Users that have configured their profile to use an AOL account are telling me that they are not receiving the e-mail. I am unsure if this is a new problem, or an old but still existing problem. I have seen...
  6. L

    win5/mssql1 problems anyone?

    Is anyone having problems with their site on win5 or using mssql1? I'm getting the following error on my site: Microsoft OLE DB Provider for SQL Server error '80004005' [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. /index.asp, line 266 Ticket...
  7. L

    Sales support

    Is someone caovering sales support over the weekend?
  8. L

    AWStats Problems

    Anyone having problems with AWStats on win5? Yesterday, I couldn't see my stats due to some server configuration or security problem. It had been working fine for weeks. I logged a ticket and it was fixed yesterday. Now today, I can't login to see the stats using my CP ID and password. Logged...
  9. L

    SMTP Timeout?

    Is anyone else having problems sending mail from Outlook to their JH account? I keep getting timeout errors when trying to connect to the JH SMTP server. I can successfully send mail to my other ISP's SMTP servers so I don't believe it's a PC issue. Anyone? EDIT: I can receive e-mail fine...
  10. L

    Recent hardware problems?

    In the past year, JH has had problems with hard drives, RAID controllers, motherboards, and network cards. Where is JH getting this hardware? I have less problems with the $10 second-hand hardware I get from the store down the street. I hope JH has warranty and priority support these hardware...
  11. L

    "In Progress"

    I just realized that there is an "In Progress" status within the HSphere ticket system, although I don't think I have ever seen JH use this status. Usually my tickets go from "New" to "Resolved", or worse, "Closed", even sometimes when the problem has not been resolved. I think using the "In...
  12. L

    phpBB problem

    http://www.phpbb.com/phpBB/viewtopic.php?t=240513
  13. L

    10 Commandments

    I was visiting syspark.com and saw that they have this list of 10 Commandments on their site-- rules they follow to provide services. They are (quoted)... Customer statisfaction is a goal, because without them, Syspark has now reason to exist. Quality is defined by each customer. Be reliable...
  14. L

    jmail broken AGAIN!

    Can't send mail using jmail using mail.mydomain.com on win5. Ticket #41575 submitted.
  15. L

    S-l-o-w Cp?

    Is anyone else finding that the CP takes about 30 seconds between pages once logged in?
  16. L

    jmail not working

    Keep getting the error: jmail.Message error '8000ffff' The message was undeliverable. All servers failed to receive the message /jmailtest.asp, line 10 Regardless of whether I use localhost or mail.mydomain.com. Ticket #41092 sent
  17. L

    win5 time

    I received a message from my site with the following header: Date: Sun, 21 Nov 2004 14:46:49 -0800 Now the time reflected above is the time EST that I triggered the message, but doesn't the -0800 indicate that the server is in the wrong time zone? Shouldn't show something like -0500?
  18. L

    CP Down?

    Can anyone access the CP? I can't, so I can't create a ticket. Anyone?
  19. L

    ASPJPEG not working on win5

    Put in a ticket #40098. Error is: Server object error 'ASP 0177 : 800401f3' Server.CreateObject Failed /dir/file.asp, line 2 (I replaced the actual ASP file url for posting here) So much for a successful upgrade of ASPJPEG. How come the most simpliest of things never go right here at JH?
  20. L

    Forum Cleanup

    I think it's time to clean up the forum user list. The first two pages of users are accounts created with the sole purpose of advertizing some sex site. You can tel because of the WWW link in their profile and the fact that they have 0 posts. Does anyone think that doing this actually benefits...
Back
Top