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    Win29 keep us updated

    Ok, think i've been pretty patient, my client who has lost all domains however is not. What is the latest update and eta please?
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    Live chat down?

    for me right now, live chat is erroring out with a security warning and showing unattended. Win 28 is loading very slowly and asp net scripts are intermitently failing.
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    Web11 site down too

    A web site on Web 11 is down and Stephen has posted ticket system is down. Waiting for live chat, can someone check web11 please.
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    Invalid security certificate: https://cp.m****here.biz/psoft/servlet/psoft.hsphere.CP

    This Connection is Untrusted You have asked Firefox to connect securely to cp.m****here.biz, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However...
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    how do i install SSL?

    I've read the documentation http://hsphere.parallels.com/docs/3.2/user/html/14178.htm, but they are referring to things i don't see like "SSL Server Private Key"... Dedicated ip is setup. godady certificate:https://certs.godaddy.com/Apache2_alt.go Cp is ready at "choose the Import SSL...
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    Jodo Pulse Win 27-30 no monitor

    Customer regularly reports win28 slow and did so again this morning 2:10 AM (Eastern Time). Just checked the site now and its ok . On checking Jodo pulse server monitor http://jodopulse.com:8080/pubgrp?uid=76EE495F-1D11-4F06-A9CE-A5BAEB0EED3F it does not show beyond Ping for win27 or anything...
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    Mail still down for me

    http://support.jodohost.com/showthread.php?t=13010 I'm on win19, not sure about the mail server...but some accounts i can log to and others under different domain i cant: ERROR Unknown user or password incorrect. Go to the login page (password is correct before you ask)
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    Reseller rescource allotments have increased?

    Reseller rescource allotments have increased according to http://www.jodohost.com/reseller.asp (extra 0.5gig d/space, 5gig bw). When i tried to increase my rescource limit in the cp it reckons i need to pay extra?
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    Ability to Import Users from Hsphere

    Hsphere reseller cp has "Import Users" wizard to import accounts from cPanel Ensim etc. I've not used these wizards and can't be sure if they are of any value anyway but if its possible it would be very handy if it was possible to import users from hsphere cp's. 1. Because there has been...
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    URGENT: how to move new customer from existing reseller?

    how to move new customer from existing reseller? New customer is currently hosted by another jodo reseller. this means thier domain can't be added to my cp until it is deleted from thiers. This customer is having difficulties with current host and was not given access to thier cp when they...
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    What is the email for complaints direct to jodo manager?

    I remember seeing an email address somewhere in these forums for esculating complaints direct to management. Anyone know what it is? I think i've been very patient with jodo and (considerate of the dos attack), trying to resolve this issue since Tuesday. I see no other option to resolve...
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    How to ungroup hosting accounts in hsphere?

    I have a customer that has 3 hosting accounts with me. When customer created each account they signed up using the same username/password/email address. H-Sphere has grouped these accounts I guess because of this....which means when logging on to cp it askes which account to login to. Is...
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    MSSQL manager error

    Error When trying to view tables/stored proceedures etc: Error: Object variable or With block variable not set. Source: Microsoft.VisualBasic Ticket:ISX-74139-415 Anyone else getting errors trying to view tables etc in mssql manager....and why can i see a whole bunch of db's that don't...
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    http: // cp. myhostcom :80/psoft/serviet/psoft.hsphere.CP wrong url

    a customer has notified me they are cannot login to their cp. The url to the cp they were emailed when they signup was http: // cp. myhosting. com :80/psoft/serviet/psoft.hsphere.CP (i put spaces in the url) . That URL does not exist/work and the correct url should be http: //...
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    Cannot log to webmail client from cp

    Normally a user can log straight to their webmail from within the control panel. I have updated the webmail client to DWmail in my reseller cpanel: ht webmail selector- Choose your default webmail: Enable which default webmail you would like to use for your clients. This only effects...
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    Trial Account counted against total allowed accounts

    I have value reseller account allows(allows 20 accounts) Thinking about using the "trial account" feature and would appreciate if anyone can tell me if the amount of trial accounts allowed is limited by the number of total accounts. I would assume it is, eg I have 20 allowable accounts and...
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    none@none spammer

    Anyone else getting smashed by the [email protected] spammer? Also a hell of a lot of spam in greek? russian?
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    how to prevent directory browsing?

    On a windows account i am running some php scripts, therefore i have set Directoy Indexes to ON & added default.asp & index.php to the indexes list for the domain. Now if i browse to a folder that has an index.php or default.asp file eg www. mysite.com/ the default or index file will load...
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    How to remove a credit accidently given

    Hi, I am a reseller, in trying to credit one of our customers hosting account balance I have accidently added the amount to thier credit.....not to the balance, but the credit column shown as blue url..... When I click on the url to remove the amount i entered it only allows a positive value to...
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    CDOSYS painfully slow

    Hi I realise thier have been issues with mail 1 & 4. I have a customer on win14 usind cdosys with authentification & everything in place & the mail is taking hours to arrive in inbox. cdonts everything flies. but cdosys is required. Can some one please do some checks.
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