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If you are going to turn accounts off for "illegal activity", at least have the decency to tell me what the problem is and how I can fix it. Instead you've left me hanging with no service to my accounts, and no reason on why. Is this normal? X( X( X(

I tried opening 2 tickets but they don't seem to be getting created. Anyhow, I accidentally deleted an account yesterday and need it restored. Can someone help with this. My account is webfire, and the deleted account is webfire29 I do believe. Thanks!

I setup a reseller account for where I work a while back. I have never been able to login to the reseller helpdesk. What do I need to do to fix that?

Seems 1 of my reseller account have all accounts'd disk space reset to 0. On the service domain, I was able to change it. But on 1 of the accounts, it won't let me change it. Anyone know what's up with that? ?(

I have a client on my reseller account who sent me an email with a 3 MB attachment. It keeps resending itself. I have probably gotten it 20-30 times over the last 2 days. What can I do??????

Went to a client domain and see this... Reported Attack Site! This web site at www.jrhome.org has been reported as an attack site and has been blocked based on your security preferences. Attack sites try to install programs that steal private information, use your computer to attack...

Getting this error message when installing Wordpress on a Windows server (Win4, new cluster). Failed loading C:\Program Files\Zend\Optimizer\lib\ZendExtensionManager.dll PHP Warning: Unknown(): Unable to load dynamic library 'C:\PHP\extensions\php_gd2.dll' - The specified module could not be...

Looking to install ActiveCollab. They require ctype... Any info on this?

Does anyone here have experience setting up payment forms with gateways? I have a client who got a merchant account from their bank to setup a payment form on their website. They use the ProfitStars gateway. I don't have much experience with this, and would be willing to pay. Thanks!

domxml_new_doc and domxml_open_file Can anyone tell me if these are enabled in PHP? I have a small PHP app and these are required. Thanks.

Spam is out of control. I don't know how such obvious spam gets through. I would post the subject line here but you would be offended. What's the deal? These messages shouldn't need trained. They are obvious vulgar sexual porn emails. X(

I have a php site on web3 that is just showing a white screen. I have submitted a ticket and attempted Live Chat, but have gotten nothing from either. This needs resolved ASAP. Appears to be a PHP problem?

Can JH move a domain from one account to another? For instance, if I had an account with multiple domains, but then had the need for a domain to be under it's own account, can JH do that and do it without losing any data, including mail? Thanks.

Can we get and keep updated on web3? It comes and goes. Cannot access sites on it at the moment.

Received an email today marked spam even though it's in the whitelist. The interesting thing is this little message in the DSPAM message: Content preview: This is in the white list but still picked up as spam So then what is the point? I thought the whitelist sent everything through...

I know I've done it once, but I can't remember. If I get an email marked *****SPAM****** but need to read the original email in it's original form, how do I do it? I'm not talking about reading the attached .txt file. Thanks!

If an email is tagged as spam by DSPAM the attachment is stripped? Is there anyway to get it?

Is anyone else experiencing email delays? I had a client complain about emails taking a day to get delivered. I didn't think much of it. However, last Wednesday I sent a notice to about 2300 people via an email newsletter program and no one got them. I just received it today!!! On Sunday...

A client of mine who is on mail 3 is saying that since the server change he is getting hammered with spam. His settings in the CP are the same. Is there someting that still needs installed/configured on the new server for spam? Thanks.

I have a client who is going to require secure email. They need to send some patient information via email. What are my options through Jodo? Third party? Thanks!