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Hello we currently use a CGI perl form to email script which was given to us by Tanmaya a while ago, but it is no longer reliable as the emails from the forms are stuck on the server - causing alot of problems and damage to customers. We logged a ticket about this and now Tanmaya is...

Hi all. Is it possible to have awstats installed with a custom script upon new account signup, rather than having to go into the cgi-bin folder after creation of account?

Our sites and emails are coming on and offline. When I read about network outages I see there is a schedule in place. Why dont we get these notices by email anymore? Same goes for "added new servers" notices.

Why is it that when you add additional domains into one account, the MB usage goes up by around 2-3MB even when there are no files, images and scripts uploaded?

Hi all. I am in the process of modifying the "Order Confirmation" email notification in H-Sphere and need some help.. By default, this notification sends out a FEES AND REFUND summary for additional items customers purchase through the Control Panel. What I need to know is the correct...

I'm trying to modify an email notification and include a current date variable in the message. According to the variables list this should be as simple as using "${current_date}", however, this doesn't work. Anyone got some ideas?

Does anyone have pics of the new data center?

I'm setting up HTML e-mail notifications under the settings area of the reseller control panel. Although it's easy to test the HTML for notifications such as "Lost Password Message", I cant see how you would test notification such as "Overlimit Notification" Does anyone know if there's a...

I'm trying to reply to a JH support response with attached files and keep getting this; Hi. This is the qmail-send program at mail.m****here.biz. I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out...

I have the below squirrelmail config script which needs to be adjusted to accept mail server login from mail.domain.com AND mail3.domain.com As you can see, by default, the script already accepts mail.domain.com config. ==============CONFIG START================ if...

A customer advised of their website being down earlier today. How long was the server down - we dont know... Is there a way that resellers can check downtime logs?

Hi all. As a reseller is it possible to provide customers with additional blocks of bandwidth, disk space etc through H-Sphere WITHOUT having to upgrade them to a the next plan level?

Ooops I think I made a stuffup adding credit to a customers billing account. They now have about $300CR when they should have closer to zero. I dont know whether I double credited (unlikely) or H-Sphere did it for me. ?( In any case I need to reverse this credit added. Any ideas?

Hi. Does anyone use the livechat offered to resellers with JodoHost support crew? Ifso, please share your comments here on private msg me.

Does anyone have good pictures of the Data Center? - for resellers to use on their site.

Anyone know where resellers can get H-Sphere Flash Tutorials?

Keeping CP area secured by SSL.. Hi all. I would like to keep H-Sphere area secure after login and already have an SSL installed on one of my subdomains. Is it possible to change login domain for H-Sphere control panel to another domain other than "cp.mydomain.com", to an existing secure...

Does anyone know if it's possible to create direct login AND logout of H-Sphere without calling the "H-Sphere Login/Logout Page"? I know logging in is not a problem (as long as you enter correct user details) but logging out and going back to the resellers' site with a "you have successfully...

This is what you get when you attempt to switch from shared to dedicated IP. (for say setting up SSL) ERROR: "There is no dedicated IP available. Please contact your administrator" Already contact chat re this matter twice. Yesterday: "You can try again in 5/8 hours" Today: "Hopefully...