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Ah, but it would be SO much better if it did... can you make it so? P.S. I'm on a dial-up connection which might explain the disjointed nature of my thoughts in relation to your quick replies :)

That was a bit of devil's advocacy, but I hope you get the point Is there a good technical reason why the messages can't be piped to a fully functional mail server to allow access via a static IP address?

If it's not possible to have direct access to the mail stored on a relay server, can the messages be copied to another email address whilst being sent to the relay server e.g. the reseller's sign-up address (which, for obvious reasons, should not be one associated with their hosting account) ?

If the worst came to the worst and it took Jodohost 36-48 hours to either rebuild or install a replacement primary email server, am I correct in thinking that our clients would have to wait that long until they could receive their mail? I'm not trying to be difficult, just getting a handle on...

Thanks for your reply. Is there a technical reason why the backed-up mail can't be accessed on the relay server via POP (naturally IMAP would be less than ideal in this situation :) )

P.S. Still have no answer to my request QRU-91925-197 asking why I get the error "Internal Error, Tech Support Was Notified" when I try to activate mail relaying on one of my customers domains in H-Sphere. Has anyone got an answer for this?

I've done a bunch of searching and reading on the forums but can't get a definitive answer to this question. What I really want to find out is: If a primary mail server goes down and the messages are 'relayed' to another server, can the stored messages be accessed via a webmail client e.g...