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This probably falls into the category of "I don't know what I am doing", so please be gentle.... I have a Gold shared hosting account. Everything is working great. I can configure and use Webalizer statistics no problem. However if I enable AWStats for a domain, when I attempt to access...

If I have a database or text file which my ASP.NET application needs to access, but what I need to keep away from prying eyes, usually I would create a directory outside of the web site root and programmatically access the file in that location. That didn't seem to work for me, so I have put...

When I attempt to send email from my contact web page I get the following error message: "Transaction failed. The server response was: Sorry, this message appears to be spam" I'm using a valid email address etc. This is on the andrewmckay.co.uk domain. Andrew

I am unable to logon to IMAP. The problem is more than likely that I am trying to access it incorrectly, so confirmation of whether the process I am using would be helpful. First, POP3 email collection works fine, so I know my user name and password are okay. But when I substitute POP3 for...

Seems a bit odd this one, but maybe someone can help me? I've developed my web site on my own local server before uploading to JodoHost. The web site works fine on my local web server. However I get the following error when I attempt to click the link on the JodoHost site. Go to the...

I recently had my accounts transferred to a .NET2 server. As a result one of my domains no longer has its home page set correctly: http://www.bflc.org.uk Should be: http://www.bflc.org.uk/Default.aspx I can't find where in the control panel I set the default home page(s). Could...

I can set up PGP on SquirrelMail as it has the options available to do so on the control panel, however when I attempt to encrypt/sign an email it tells me that I am not connected to the mail server by a secure connection, so I can't use PGP. This isn't a mega-urgent showstopper so if it...

I am trying to logon to the helpdesk to add a support request. However I have no idea what my password is within the helpdesk! It is clearly different to the passwords for the control panel and these forums. Could someone please get in contact to let me know how I can resolve this problem...

Can someone point me in the right direction for instructions on setting up and using a domain mailing list? I've set up a mailing list via the control panel but I am unsure how users go about signing up and removing themselves from the mailing list. Thanks, Andrew

I am hosting web sites for a couple of customers. Those customers are not very computer literate, so getting them to configure their email facilities can lead to confusion. What would be nice would be if JodoHost enabled a configuration option for email accounts whereby email was...

I have been trying for the last 20 minutes to access the Jodohost control panel at cp.jodoshared.com - and I am constantly met by a page not available error. Is there a problem we should know about? Andrew

I don't know why this is, but the JodoHost control panel is extremely sluggish this morning - it's taking a couple of minutes to change pages. Other web sites I'm hosting at JodoHost (on Win12) are working normally, so I guess the server on which the CP is located needs to be given a good...