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Hi, I've been having a problem lately when sending mail to one of my mailing lists. It seems that delivery of messages from mailing lists to AOL users is severely delayed. Email is taking about three days to be delivered to AOL users. This problem has been going on for several months now and I...

I am also getting NDRs for messages to Yahoo addresses. Should I open a ticket as well?

Never mind. I figured it out. I had to go into the alias in the control panel and follow the same instructions. Thanks for the help!

Sorry one more question. My main domain name is returning mail.jodoshared.com for its MX record, but I have a domain alias that is still resolving to gw-mail.jodoshared.com. (I tried this after I made the change from a network that I had not used previously so it's not a result of caching)

Assuming this works, is there a way to recover the emails that were lost in the last 12 hours or so? I'm expecting a few important emails.

Also my MX record is pointing to gw-mail.jodoshared.com which resolves to 204.10.107.118.

I'm not sure what you mean. At the moment I'm just using webmail. I have my DNS provider pointing to NS1.JODOSHARED.COM and NS2.JODOSHARED.COM for DNS. In hsphere my domains are pointing to 173.0.141.163. -Jim

Hi, I don't seem to be getting any email at my domains. I can send but nothing comes in. I emailed a ticket, but I have no way of finding out if anything is happening since my Jodohost email isn't working. Regards, -Jim

Sigh. So I deleted my primary mailbox and re-added it. I’m still having the problem. Could I please be moved to another mail server just as a troubleshooting step? I’m really running out of options here. I have some important emails to send out and the server is not letting me...

No good. I used my wife's account to authenticate and I'm still getting rejected on these messages. I also set up a new account called send@ to use for send authentication and it also didn't work. I then set up a brand new mailbox and it worked. I think I could just delete and re-create my...

I agree it's very strange. Even other mailboxes on my account don't seem to be having the trouble. But my trouble is consistent across networks, machines, OS versions and Outlook versions. Maybe I’ll try creating another mailbox and see if I can get past it.

Stephan, I just did another test that I have not tried until now. I copied the message (in the form of an MSG file) to another workstation and tried to send with Outlook 2003 instead of 2010. I got exactly the same error. I’m becoming more convinced that there is either an issue with my...

I'm not sure if it helps but here are the logs out of outlook. It looks to me like the server is hangging up on me: 2011.03.19 18:44:04 <<<< Logging Started (level is LTF_TRACE) >>>> 2011.03.19 18:44:04 [email protected]: Synch operation started (flags = 00000001) 2011.03.19 18:44:04...

I'm successful when I use my cable provider's SMTP host. Is it possble to try another mail server for my outgoing mail, just as a troubleshooting step?

I already use 587. My ISP has been blocking port 25 for years. It's been happening for about a month, maybe a bit longer. Here is the information for the server I've been using. If you have another one I can use I'd be glad to try it. Non-authoritative answer: Name...

Hi, I'm having an issue sending emails from Outlook 2010. I'm sort of at the end of my rope on this, I've opened a ticket, but that was less than helpful. This issue is intermittent. Some emails send without issue and some receive the following error. "Task '[email protected] - Sending' reported error...

Hi, I was attempting to send email to a user at comcast and recieved the following NDR: <[email protected]>: Connected to 76.96.30.116 but greeting failed. Remote host said: 554 imta23.emeryville.ca.mail.comcast.net comcast 204.14.107.1 Comcast block for spam. Please see...

Stephen, I wanted to thank you for taking care of this for me. I opened the ticket and the database was created for me quickly and I'm now up and running on SQL 2005. Attention to issues, no matter how small the issue or customer, is one of the reasons I'm still with Jodohost after 6 years...

Thanks. The only issue I see is that I'm currently using my one available DB. Once the new DB is set up I'd be transfering the data to the new database and I could delete the current one.

Any word on this?