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HI I can log in to my admin hsphere reseller panel. But when i try to login to a customer panel via "search..generic..click on login icon" - it hangs. I have tied different browsers - same result. Something going on? Quietcalm

The mail server 204.14.104.85 seems to be on blacklists and affecting customers. Details: http://www.mxtoolbox.com/SuperTool.aspx?action=blacklist%3a204.14.104.85 Just letting you know as I do not see a post regarding this of yet and I have customers telling me of the issue. Regards...

I have placed a tcket regarding this but it is not showing in the ticket list, even after 20 mins, plus. My customer is receiving no emails at all and he has an ecommerce website, I need this resolved asap.. he is really pissed as this keeps happening again and again. I received no...

Is there a way to export bililng statemet info into a csv for importing to quickbooks? I am setting up a gateway but need to import to quickbooks. Any solution available for this? We do not hav eto manually recreate all statements in offline accounting do we??? QuietCalm

When I try to login to my reseller domain registration panel - it times out. Is something going on right now with the reseller domain panel? QuietCalm

For the last year, a large majority of Toronto using Rogers Internet cannot view websites hosted at ANY hsphere web host. Sympatico and all other providers seem to be resolving just fine. Rogers is a VERY large provider of Internet Access in Canada. And it is only Rogers customers in Toronto...

Is the domain name reseller panel down? If so any idea fro how long? THanks QuietCalm

I have recently noticed that when I use jodo smtp the reciepient gets the email with a time that is way off. About 9 hours difference from the time on my computer. Is this on the mail server end of things? QuietCalm

Hi This forum says the CP maintence is over and the cp is working fine and fast. I disagree. I can login but doing a search for accounts using generic takes like 3 minutes to show up (only 60 accounts)? Then if I click to sort by balance.. it just hangs after 5 minutes. I tried live...

hi Customers email my company (me being a reseller) for support. I respond to them. Then later they say "Why have you not responded?" This has been happening frequenntly so I have ruled out the problem being on their receiving end of my emails. Then I stumbled across a customer who...

HI I have customer complaining that when users of bellnet.ca email jodo servers a bounce back that we are blacklisted arrives. I did a look up and found this so far: Spam Database Lookup - 64.187.103.252 TQM-SPAMTRAP LISTED (127.0.0.3) TXT= "Escalated Listing: DNSBL Removal...

Customers using bellnet.ca smtp emailing my customers on jodohost are getting bounce back messages like this: Subject: Undelivered Mail Returned to Sender > This is the mail system at host dspam1.local. > > I'm sorry to have to inform you that your message could not > be delivered to...

Hi I know I can secure a formmail form page on my site with a cert, but how can I secure between the form and the email account? Is there a way to do this with formmail? WOuld I secure the email account itself and if so.. how do I do that in hsphere? QuietCalm Sorry for duplicate...

This is a question for jodo.. I just found this new little add on for hsphere at hsphere templates: PaypalIPN v0.0.1: http://www.hspheretemplates.com/free.php (No longer do you have to setup your IPN in paypal for Hsphere. This addon will pass the URL in the code to Paypal.) As a...

I have more then one hsphere reseller control panel, one with jodo and one with another supplier. I am considering moving to a payment processing company for automatic billing /renewals for customers. Once a customer pays, the amount would be applied to their account balance. Great.. but...

Hi I know I can secure a formmail form page on my site with a cert, but how can I secure between the form and the email account? Is there a way to do this with formmail? QuietCalm

When I submit a ticket, it says it went through. But I do not get a confirmation ticket, nor does it show in the ticket history list. How can I submit a support question/issue to jodo? ?( QuietCalm

Hi I do not want to use the trouble ticket system in hsphere but because the support center must be in every customer control panel, I do not have a choice really. I know you can use the support selector 3rd party tool to direct users elsewhere... but is it possible to just have it so...

I am about to create cold fusion plans to offer customers. Is there any CF tags not supported by jodohost? Is there anything CF related to what jodohost offers that I should be aware of before ctreating such plans? Thanks QuietCalm

I noticed that when I pay JoDohost via paypal within the control panel that the payment gets posted right away to my account. Maybe jodo is just fast but I think it is automated. I also have paypal setup with my hsphere billing system for cutomers to pay. But I am not sure how to get the...