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I am getting more disillusioned with the support the more I deal with them. Last week I found one of my domains had no webstats since 15/3/06 so I asked for it to be fixed. The response was that I had turned off transfer logs and it was my fault. (Which I hadn't done) Meanwhile I had...

I have just moved over to Jodo and am moving my domains across but am encountering a continuous pattern. 90% of the time a frontpage contact form will error when used after being published to jodo. I try fixing FP extensions etc but no good. I have to log a ticket and get it fixed...

Hi I am fairly new to Jodo and am working out how to best setup the 50 domains I host. Some clients want FTP or frontpage publishing access while a lot do not and I manage them directly. My plan was to just keep all clients under a couple generic user plans that I manage. The...

Just wanted to understand how I can run support for my clients. I am looking at signing up as a reseller and have around 50 domains. If I wanted all clients to be able to log trouble tickets am I right in assuming they all need user accounts? Is there another way of doing it? How does it...