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Hi guys I cannot access my server or control panel. I have tried ping from US and NZ not getting a response. This is why I would like 24/7 live support. Anyone else with access issues? Paul

Webmail Access Not Working and other email q's Hi Guys, Guys is there something wrong with the webmail server I can't seem to access it? Also Some Email Questions. Does the mail server set Mime or text by default? With the webmail where is the Sent mail folder? Are there other...

Hi Guys, Having problems registering subdomains. I get a message about an internal error. Anyone else have this problem. Cheers, Paul

Hi Guys, Should the default permissions be set to allow alter commands on MS SQL databases? I have a ticket logged for this if anyone can move this along that would be great as I am trying to get some work done today after watching the cricket (NZ vs Pakistan) last night Great Win :D ...

Hi Guys, What nameserver(s) should I be registering my new domain (through Godaddy.com) under for reseller hosting. If I try to register it under the new domain I have setup it comes back with an error. I have read the documentation including the quick setup but are stiff confused. Paul

Hello, I forgot to ask about payment for you accounts (I will be using a credit card or paypal) can we pay monthly or do we have to pay a year in advance? Some of you forums seem to say both can you please confirm. Thanks, Paul

Hi Guys, I am currently with another host that is not providing me with a good level of support. I see that you site has a link for live chat which doesn't seem to work. Do you have a 24/7 phone number? How quickly are issues answered? Do you have an SLA? Cheers, Paul