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I am having major problems and wish to post a ticket but the cerberus help desk is bouncing emails, as is the support@ email. Is there a mail account I can get thru with, Thanks Michael

I was successfully sending authenticated mail via Cdosys, but something odd is up and I hope someone may have had the same problem and can advise. I can send with the from property set to basically any account, but can only send to a email address that exists in the email account on the mail...

I seem to be having some grief in email authentification. Could someone give me a couple of hints: Is the username when hosting on a jodohost server the username as per the ftp login, the administrator login or a email account? Subsequently would the password then be the password associated with...

All is now fine. Not sure why:-\ Thanks I have a dsn on my local machine which can connect to my MS SQL Database. When I connect to the Db in Dreamweaver it is klisting the tables as USERNAME.TableName When I try and query using this syntax eg SELECT * FROM USERNAME.TableName , it...

I am hoping someone may have encountered this problem and can help. I have a site which has existed for some time, hence propogation was long ago. I have a client who has loaded the page consistently for some time with no problem. They can no longer load the site when accessing from the regular...

Hi Yash, I am assuming something has happened to win 6 as our sites have stopped responding and the phone has gone crazy. Any clue on the duration of this outage? Thanks Mike

Hi, I have documents that can be accessed via a url with or without www in the header, eg www.mysite.com and http://mysite.com. I have a ssl certificate on the later, but ofcourse cookies written with the www. header are not read when the site transfers to the ssl checkout (no www) What is...

Hi Yash, I hate complaining, but I am desperate. Over the last few hours domains in my accounts have been up and down, more down than up. They are down again. Is this migration, bad code issues somewhere, or??? Everything is down again currently. Pings ok, but 404 Page can not be found...

All sites in my account are not responding. I know there is a SSL issue currently being addressed as per my report 5227, but now the lot is down??? Is this local to my account or is the server down? Either way is a problem. ----------------------------------- Has Just come back in...

Hi Yash, (ticket 5193) One of the problems we conquered last week was that pages accessed by https on one account, that I was notified of, were unavailable, but when viewed by http were fine. Support first suggested re installing the Geo trust certificate. I did that and it didnt work. Support...

The IP shown against the Domain name in the CP is correct, but is still resolving to another, which is now deleted. I am now unsure what to try. IP Showing in CP 66.235.181.246 Domain Name Mumshomebiz.com . Ping mumshomebiz.com = 66.235.181.49 which was associated against mumshomebiz.net not...

Today domains in my reseller account stopped working with a www header in the url. www.mumshomebiz.com is not resolving, but http://mumshomebiz.com is. Similar deal with www.scaustralia.com . http://scaustralia.com is fine . Both were working fine previously and on checking the a records, there...