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Hello, I am an existing HSPHERE reseller On your reseller webpage: http://www.jodohost.com/reseller.asp It is stated that MS SQL 2005 is provided and the plans have unlimited DBs available. Is this correct? Somebody at the chat told me I have to pay extra, because of a link of 2004...

Hello, I created an account with a email plan but now the customer wants to upgrade to a Windows plan. How can I do this? Even when I group the plan with Windows Plans i receive this error: "No compatible plans available." Can you please give me a solution to this? I do not need the...

Hello, How can I make the sign up screen of a specific plan to show in a specific language? For example, this is a sign up link: http://cp.mydom.biz/psoft/servlet/psoft.hsphere.CP?action=signup&plan_id=111111&signup=yes&template_name=signup/begin.html What should I add to the query...

seems that cerberus is not workng, I am trying to update a ticket, open a new ticket and send email to resellersupport@jodo and nothing works! Here is my problem: -------------- See ticket EJN-46021-614 for reference -------------- Another problem! The SQL Server URLs are not working...

Sorry for reviving an old topic but I am still not convinced that I got the idea. I want to offer the anonymous support for some of my customers but not for all of them. So, say I have a Lite Host reseller plan where I have 4 customers (4 active accounts). If I want to offer anon support...

Hello, My customers are still interested in having reporting capabilities in ASP.NET. The last time I checked you had neither Crystal Reports nor SQL Reporting Services installed. Did you come up with an alternative to those two that can be used by developers? Thanks

Almost 24 hours and ticket #LQX-35422-870 has not been answered. I also wrote to your "help line" email 12 hours ago and it met the same fate: no answer. Please do someting about this! X(

It has been enough time unanswered, given that it is not a complicate issue to answer. If you cannot answer simple (but important) requests in 4 hours, then it will be worse for more complicated things Thanks

Hello, Could you please confirm if there is any connection issues with MSSQL2? Some of my customers are complaining that the access is very slow now Thanks

I can understand some delay on this, but NINE days??? Can someone update the ticket? X(

Ticket was replied almost TWENTY FOUR HOURS after I updated it. And guess what? Answer was useless! It may be better you train your helpers in the use of Cerberus. This is the second time I realize they simply do not read the ticket history. Please someone at JodoHost read the ticket and...

Hello, I have just paid a domain transfer but the domain is about to expire. I did not remember that you take 2 days to process the payment, but please could you speed up this? Could you do this today? I opened a ticket with the number: MQV-84806-262 containing the information about the...

Hello, Is it possible that you enable SSL access to the cerberus help desk? I do not feel comfortable entering my password without any encryption If you can also enable SSL login to this forum that would be great also Thanks

Hello Some few days ago I paid my reseller account. The outstanding balance was US$35.00 as usual. The payment was sent through 2CO However I am still receiving the outstanding balance notifications and even an email from "Shiilpa" telling me that I still owe US$35.00 despite I sent him...

Does JodoHost offer ShoutCast support so that a customer can broadcast music? (it does not matter if it's windows or linux) Thanks

Is this attack against the new datacenter?

Hello One of my customers wants to use microsoft Index Server to index its website. Is this available for Windows? (not CF) Thanks

Hello I am trying to add funds to an account for registering a domain, but when I try to pay either by 2CO or CCAvenue, there are always errors Please fix

Do you have sharepoint available? Are you planning to install it in the future? Thanks

Hello I have received a negativa balance notification of -$12.00 two days ago. I replied to your email asking for an explanation of such a charge. I have received no reply until now but another reminder of the negative balance. Please explain